Discussions related to exporting backups to tape and backing up directly to tape.
Post Reply
Hevros
Veeam Vanguard
Posts: 26
Liked: 1 time
Joined: Jan 17, 2013 5:09 pm
Full Name: Stephen Seagrave
Contact:

V7 File copy to tape job.

Post by Hevros »

Hi,

I am trying to understand the file copy to tape job.

I have a physical server which is available under managed servers and I setup a file copy to tape job and selected a drive on the server to be included.
The job runs and says successful but copied nothing!!

all I want is a flat file copy of the contents of the drive to tape but it does nothing.
Am I missing something?
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: V7 File copy to tape job.

Post by veremin »

Hi, Stephen. It’s certainly not expected behavior. Therefore, kindly, open a ticket with our support team and let them investigate it directly. Thanks.
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: V7 File copy to tape job.

Post by Dima P. »

Stephen,

Please do not forget to attach Veeam logs to the case, as well as update this thread with the case number so we could track this case as well.
Thank you.
Hevros
Veeam Vanguard
Posts: 26
Liked: 1 time
Joined: Jan 17, 2013 5:09 pm
Full Name: Stephen Seagrave
Contact:

Re: V7 File copy to tape job.

Post by Hevros »

Hi,

I didn't manage to get to a support case but I found the issue,

The tape library was offline.
now I know it cant copy to tape if the drive or library is offline but I only saw that by going into backup infrastructure,
I would expect to see an error somewhere and the job to fail.
I rebooted the drive and it is now running,
but it worries me that should it go offline again Veeam will say the job is successful.
veremin
Product Manager
Posts: 20270
Liked: 2252 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: V7 File copy to tape job.

Post by veremin »

QC team has just confirmed that it’s known issue and that, according to plan, it should be fixed in the upcoming patches.

Nevertheless, the issue itself is related only to the situation when library has become offline prior to the job execution. Meanwhile, if library goes offline during the job run, the job will certainly fail with the corresponding error.

Thanks.
Post Reply

Who is online

Users browsing this forum: No registered users and 20 guests