v9 GFS Media Pool & Tape Job

Everything about backing up to tape

[MERGED] Still not backing up latest chain only on v9 U1

Veeam Logoby Sarek70 » Tue Jul 26, 2016 10:59 am

we use GFS to backup weekly/month/year. On saturday a reversed incremental is made but somehow the .vbk file does not end up to tape. The GFS starts at 00:00 on sunday (cause is can't be sheduled on a other time for some reason). At that time the conversion of de incrementals from .vib to vrb. and make the .vbr file up to date is not done. Below are the detail of the job. i'm running version 9.0.0.1491

Code: Select all
7/24/2016 12:00:23 AM :: Building source backup files list started at 7/24/2016 12:00 AM
7/24/2016 12:00:23 AM :: Source backup files detected. VBK: 0, VBK map: 0, VIB: 0
7/24/2016 12:00:23 AM :: No GFS candidate for Weekly media set was found for today, waiting
7/24/2016 4:20:47 AM :: No restore points found for the set date. Synthesized full backup was not created because the most recent restore point is a full backup Backup NfsVol22016-07-23T203034.vbk (7/23/2016 8:30:34 PM).
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby v.Eremin » Wed Jul 27, 2016 11:37 am

Your problem seems to be similar to the one discussed on the previous page. So, kindly, take a look at the answers provided there. Thanks.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby cmaier » Fri Aug 05, 2016 11:44 am

Are there any plans to get incrementals into GFS media in version 9.5?
Are there any plans to have GFS media (with incrementals/differentials) for File 2 Tape Jobs?

I would really like to throw our Backup Exec far away but at the moment the Veeam way looks too camplicated.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby UT2015 » Mon Aug 08, 2016 5:59 am

Nope, it would not. The newly-created restore point will be copied some time after it appears within the same day. Thanks.

I changed it as suggested by you, meaning Backup-to-Disk-Job and GFS-Job are both running on the same day. You are right, the GFS-Job finds the candidate to backup earlier, BUT: this does not work in combination with Endpoint Backup!

The GFS Job finds files from the Endpoint Backup, although that Endpoint Backup is still active. Therefore the complete GFS Job fails, because the file to backup cannot be accessed (because Endpoint Backup is still writing to it).

It's really sad what a big effort is needed to get B+R in combination with Endpoint and GFS running...
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby v.Eremin » Mon Aug 08, 2016 7:48 am

Do you mind answering few additional questions:

- What is selected as a source for a backup to tape job? EP backups? Backup copy jobs taking care about EP backups? Repository as a whole?
- What particular error does the tape job fail with?

Thanks.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby UT2015 » Mon Aug 08, 2016 8:29 am

(1) Source of GFS Job is one big VMware backup and several Endpoint Backups of physical Servers

(2) "Creating full backup map for F:\Backup\_svc_veeamendpoint\Backup Job SRV11\Backup_Job_SRV112016-08-06T130611.vib
Failed to detect backup files to copy to tape from (_svc_veeamendpoint)Backup Job SRV11 backup Job"

This is because the Endpoint Backup is still active at that time.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby v.Eremin » Mon Aug 08, 2016 9:13 am

It's a known issue that GFS tape job starts processing EP backups before actual merge happens. That leads to the described issue.

However, GFS tape job has built-in retry mechanism. And once it retries at the time when EP merge has finished, it should process those files just fine. Or you're saying even after several retries EP files were archived to tapes?

Thanks.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby UT2015 » Mon Aug 08, 2016 10:06 am

The Job actually did not retry. It tried once, failed and by this screwed up the montly backup...
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby v.Eremin » Mon Aug 08, 2016 10:28 am

It should be re-scheduled automatically to next hour. If that doesn't happen, kindly, contact our support team for further assistance. Thanks.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby UT2015 » Mon Aug 08, 2016 11:56 am

How can I handle this incomplete backup on tape? Is it possible to finish it in any way?

Is it possible to delete that backup from GFS media pool and mark another (namely the next weekly backup) as monthly backup?
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby v.Eremin » Tue Aug 09, 2016 10:02 am

How can I handle this incomplete backup on tape?

During retry a GFS tape job should start from a point where it left.

Is it possible to delete that backup from GFS media pool and mark another (namely the next weekly backup) as monthly backup?

It's possible to erase a particular tape, meanwhile, it isn't possible to mark specific cassette as a GFS restore point.

Thanks.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby UT2015 » Tue Aug 09, 2016 11:48 am

It's possible to erase a particular tape, meanwhile, it isn't possible to mark specific cassette as a GFS restore point.
I don't what to mark a specific cassette. I want to move/rename a Media Set from "Weekly" to "Monthly", because the GFS Job left me without a valid monthly backup. I "just" want to change the "category" and the expiration date...

If that's not possible, I would have to manage my media sets (weekly, monthly, yearly, etc.) outside Veeam (as done before) without using GFS job...
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby v.Eremin » Tue Aug 09, 2016 6:46 pm

It's not possible.

However, the fact that GFS failed and didn't archive EP backups successfully (even after series of retries) doesn't look expected. So, if I were you, I would open a ticket with our support team and let them investigate it directly.

Thanks.
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby UT2015 » Wed Aug 10, 2016 5:23 am

The support actually didn't help us a single time, although we had opened already several tickets in the past, so we don't want to spend any more time on that...
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Re: v9 GFS Media Pool & Tape Job

Veeam Logoby v.Eremin » Wed Aug 10, 2016 10:59 am

Then, there is not much we can do from our side to resolve the issue.

I've described the way our mechanism is supposed to work and said that the fact it misbehaved should be investigated closely, but without opened case and provided logs we cannot take any further step in the investigation.

Thanks.
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