Backup to Dell's PowerVault TL2000

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Backup to Dell's PowerVault TL2000

Veeam Logoby mlucien » Thu Aug 22, 2013 9:44 pm

Hello!
Current setup:
I'm currently using Veeam (a vSphere 5.1 virtual machine) to backup my vm environment to a volume on the SAN. No tape backups.

Objective:
I want to backup the vms from the SAN to tape once a month. The tape drive is a DELL TL2000 and will be connected via iSCSI.

What I need to know:
Will a Veeam7 virtual machine support backing up from disk to tape over the iSCSI fabric?
mlucien
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Re: Veeam on vSphere vm > backing up disk to tape via iSCSI

Veeam Logoby v.Eremin » Fri Aug 23, 2013 7:51 am

Hi, Moses. Providing that your tape library can be connected via ISCSI protocol to a VM, you should be ok with this scenario. Though, it certainly stands to reason to test such deployment before implementing. Thanks.
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Re: Veeam on vSphere vm > backing up disk to tape via iSCSI

Veeam Logoby dlieshout@client.nl » Sun Aug 25, 2013 3:20 pm 1 person likes this post

Tip if you do have Veeam on a virtual machine and a tape-unit on a physical machine. User the Starwind free tape-directer to connect that tap-unit via iSCSI: http://www.starwindsoftware.com/downloa ... redirector
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Re: Veeam on vSphere vm > backing up disk to tape via iSCSI

Veeam Logoby leebtish » Thu Sep 26, 2013 1:26 am

Hi there,

Did you have any success with this ? I'm looking to do the same thing and backup to tape using iSCSI.

Thanks.
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Re: Veeam on vSphere vm > backing up disk to tape via iSCSI

Veeam Logoby v.Eremin » Thu Sep 26, 2013 9:43 am

As mentioned above, you might want use third party tool in order to expose physically connected tape appliance via ISCSI protocol. Thanks.
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby mlucien » Tue Oct 08, 2013 3:39 pm

Using windows server 2012 and had some issues with updating the tape drivers. Went back to the generic drivers and connecting today. Will let you know how it works out.
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Re: Veeam on vSphere vm > backing up disk to tape via iSCSI

Veeam Logoby mlucien » Tue Oct 08, 2013 10:35 pm

What is the recommended driver for the Dell TL2000 on Windows 2012? Generic drivers don't seem to work.
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby Dima P. » Wed Oct 09, 2013 9:48 am

Moses,

Please double check those drivers from Dell are actually support Windows 2012, as that might be the case. The last up to date drivers I found were here
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[MERGED] Dell PowerVault TL2000

Veeam Logoby Shralok » Wed Oct 09, 2013 7:37 pm 1 person likes this post

Has anyone gotten Veeam 7 (Patch 1) to work with their Dell PowerVault TL2000? I see it in the unofficial list of supported tape drives, but I am having trouble getting Veeam to see the tape library.

I don't have a case # yet because I am currently working with Dell support.

However I wanted to see if anyone here could post how they got their TL2000 to work with Veeam. Right now the tape library driver is not able to initialize.

While Veeam says that "Unknown and Generic devices are not supported", Dell support says that for most backup products (other than Microsoft DPM) the tape library must use the default Microsoft driver which makes the tape library show up as "Unknown Medium Changer" in Device Manager.

The tape drive itself is installed and recognized by Veeam, but it is not showing anything in Media or Media Pools - I can't even add a Media Pool.

When I use the Microsoft driver (Unknown Medium Changer) this behavior is the same.
When I use the IBM driver (tape drive is IBM hardware, rebranded as Dell) it cannot initialize but does appear as IBM Tape Library in Device Manager.

Windows Server 2008 R2 Enterprise
HP ProLiant DL380e Gen8
BIOS Version HP P73
Veeam B&R 7.0.0.715
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby Gostev » Wed Oct 09, 2013 8:26 pm

Hi Shralok, please try installing the drivers Dmitry just referenced (and don't trust Dell support when it comes to Veeam) ;)
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby Shralok » Wed Oct 09, 2013 8:41 pm 3 people like this post

I am not sure how I did not find this thread. It did not come up when I did a search for "TL2000" on the forums. Regardless, thanks for merging the post.

Here is how I resolved my issue (with Dell support! 8) )...
uninstalled the tape library and rebooted the server for good measure
opened C:\Dell\Drivers\7NH5M\7NH5M\Windows2008x64_R2 (I had already obtained the driver that Dmitry references above)
ran install_nonexclusive.exe
Voila! Veeam works like a charm with my Dell PowerVault TL2000

I was seriously impressed with Kyle @ Dell support. Don't discount them too soon, Gostev!

Apparently Veeam is like Microsoft Data Protection Manager (with the TL2000) in that you need to use the nonexclusive driver. From Dell's readme.txt for the 7NH5M driver:
install_nonexclusive.exe:
install_nonexclusive.exe should be used by applications permitting multiple open handles from a host to a drive to exist at the same time.


I hope this post helps someone in the future!
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby Gostev » Wed Oct 09, 2013 9:12 pm 1 person likes this post

We should hire Kyle!
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby v.Eremin » Thu Oct 10, 2013 9:36 am 1 person likes this post

ran install_nonexclusive.exe

Also, some of the users have already reported similar requirement of using non_exclusive for IBM tape drivers as well. Thanks.
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby DMS » Mon Nov 18, 2013 12:38 am

The dell support people are quite funny.
Should indicate who is the author of the resolution.

Some time ago I sent the solution to this problem dell support because they pretended to indicate that the problem was the veeam product (and that comment really angry)

regards
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Re: Backup to Dell's PowerVault TL2000

Veeam Logoby mlucien » Tue Dec 03, 2013 8:20 pm

Now that we all have the correct drivers and the tape drive talking to Veeam / vice-versa .... anyone having issues?

I'm some issues where large VMs not going to tape By large I mean 4 TB. Opening a ticket but wanted to see if anyone else had issues.
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