Discussions related to exporting backups to tape and backing up directly to tape.
Post Reply
hery.scs
Novice
Posts: 6
Liked: 1 time
Joined: Apr 06, 2018 3:53 am
Full Name: hery
Contact:

Veeam menu greyed out

Post by hery.scs »

hi all,

in my vbr, i have several media pool and assigned tape cartridges in those pools. somehow i need to assigned 1 tape to specific pool but all the menu (right click) is greyed out so cannot select all menu except "Properties" menu only. any advice or solution for this issue? now the tape is in "unrecognized"

appreciates any help about this issue. thanks.
HannesK
Product Manager
Posts: 14287
Liked: 2877 times
Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria
Contact:

Re: Veeam menu greyed out

Post by HannesK »

Hello,
can you maybe post a full screen screenshot (or talk to support). I cannot remember a situation, where everything is greyed out.

Thanks,
Hannes
hery.scs
Novice
Posts: 6
Liked: 1 time
Joined: Apr 06, 2018 3:53 am
Full Name: hery
Contact:

Re: Veeam menu greyed out

Post by hery.scs »

sorry not to include picture since unable to insert it in this post
HannesK
Product Manager
Posts: 14287
Liked: 2877 times
Joined: Sep 01, 2014 11:46 am
Full Name: Hannes Kasparick
Location: Austria
Contact:

Re: Veeam menu greyed out

Post by HannesK »

https://snipboard.io/ is good to paste pictures. you can link it or embed it with the

Code: Select all

[img]link[/img]
tag (or button)
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Veeam menu greyed out

Post by Dima P. »

Hi hery.scs,

Please make sure that inventory is performed on the tape in the question. Thanks!
hery.scs
Novice
Posts: 6
Liked: 1 time
Joined: Apr 06, 2018 3:53 am
Full Name: hery
Contact:

Re: Veeam menu greyed out

Post by hery.scs » 1 person likes this post

hi Dima,

yes i do inventory and catalog again. now it can be move to specified media pool as the dropdown menu issue solved as well.
thanks.
Post Reply

Who is online

Users browsing this forum: No registered users and 23 guests