Working with TS4500

[fparrilla]

Hi there

Could you help us to get succesful install one library TS4500 over Windows Server 2019, we have installed onw library TS4500 shared with TSM / Veeam, there are 4 drives for TSM and 4 drives for Veeam, we are trying withut success install this library.

We did the next procedure, note that we do not have any experience installing.

1.- Create Veeam Virtual Library
2.- Zoning 4 drives TS4500 to the Veeam Tape server and viceversa
3.- Ran scan for hardware changes, it's discovered 6 medium changer (medium changer was zoning by WWN discover on AIX server), and 10 tapes drives
4.- Was installed the IBM Tape Drivers for Windows Server 2019
5.- Ran a scan for Veeam Tape Library
6.- We tried to execute a backup tape job with next errors:

6/21/2022 4:12:06 PM :: [Vcenter clone] No tape libraries are online
6/21/2022 4:12:06 PM :: Full backup: No tape libraries are online
6/21/2022 4:12:06 PM :: Incremental backup: No tape libraries are online
6/21/2022 4:12:06 PM :: Processing finished with errors at 6/21/2022 4:12:06 PM

Support Ticket #05499034

[Mildur]

Hi Francisco

Welcome to the forum and thanks for the case number.
I see, that you have just opened the case with our support.
Please give them time to analyze the logs and help you in resolving the technical issue.

Thanks
Fabian