Agent doesn't check for mounted external drive

Backup agent for Linux servers and workstations on-premises or in the public cloud

Agent doesn't check for mounted external drive

Veeam Logoby solv » Thu May 17, 2018 2:53 am

Hi,
I have a case where I configured a nightly backup job to a local device, that device being an external HDD.
The O/S is Kubuntu 18.04 -
When the user plugs in the drive, it has to be selected before being mounted. (KDE Plasma requires the user to select the discovered drive before it mounts it for you)
When mounted it is placed under /media/$username/drivelabel
When first configuring a job Veeam checks to see if this is a valid external location (as in if you try to browse to a location on the same drive it's backing up it won't let you).
However - once the setup is complete, if the user unplugs the ext HDD and then plugs it back in (or if the system is rebooted), the device hasn't been automounted back to that same location, but Veeam agent still continues with the next scehduled backup job.
This causes the OS drive (root partition) to fill up and break the system!

Please fix =)

Thanks
solv
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Re: Agent doesn't check for mounted external drive

Veeam Logoby PTide » Thu May 17, 2018 11:42 am

Hi,

So, you select an external USB drive as a repository, but Veeam does not check if the device is still mounted, is that correct? Please also keep in mind that Kubuntu 18.04 is not supported yet.

Thanks
PTide
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Re: Agent doesn't check for mounted external drive

Veeam Logoby solv » Fri May 18, 2018 4:49 am

Hi,
Yes it appears that is the case. It does check on first creation of job, but not on subsequent executions of that job.

Thanks
solv
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Re: Agent doesn't check for mounted external drive

Veeam Logoby PTide » Fri May 18, 2018 4:02 pm

Thank you for your feedback, the request has been noted.

Meanwhile you could stick with a workaround - specify a pre-job script that will check if the storage is present and mounted and will fail the backup job otherwise.

Thanks
PTide
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