Backup agent for Linux servers and workstations on-premises or in the public cloud
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truenet-paul
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Authentication error upon adding cloud connect credentials

Post by truenet-paul » Nov 16, 2016 6:13 pm

Hi. I am trying to add the linux agent to my Ubuntu 16 LTS server. I have the software installed and working. However, when I try and connect it to my cloud connect server, I get the following error.

Authentication error. Hresult: 0x8009030c.c.
[TBD]Unable Authenticate by ntlm.
Unable authenticate to backup server cloudxxx.xxxxxxx.com:10002


Has anyone seen this before or am I just missing something. The user name and password are just basic, no domain level authentication. I have tried with the domain field empty, or with the local server auth name. Any help would be greatly appreciated.

Vitaliy S.
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Re: Authentication error upon adding cloud connect credentia

Post by Vitaliy S. » Nov 16, 2016 8:25 pm

I believe it is just because Cloud Connect repository is not supported as a destination for the backup job.

truenet-paul
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Re: Authentication error upon adding cloud connect credentia

Post by truenet-paul » Nov 16, 2016 8:51 pm

Will there be an option for this in the future? I was under the impression that the "endpoint" would be able to go directly to a cloud server. I have several instances where this would be the perfect option.

vmniels
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Re: Authentication error upon adding cloud connect credentia

Post by vmniels » Nov 17, 2016 9:04 am

We wil look into this. Current beta doesn't support it as stated by Vitaly.
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Vitaliy S.
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Re: Authentication error upon adding cloud connect credentia

Post by Vitaliy S. » Nov 17, 2016 9:39 am 1 person likes this post

There are plans to have this feature in our next updates.

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