Standalone backup agent for Linux servers and workstations on-premises or in the public cloud
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itm60
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Backup failed after upgrading from 16.10 to 18.04

Post by itm60 » Aug 08, 2019 6:18 pm

I have a Lubuntu 16.10 guest which has just been upgraded to 18.04. I have just tried to run my Veeam Agent backup job, but it failed with the message: "failed to perform backup...unable to decrypt password". Any idea why this job should fail after an OS upgrade?

wishr
Veeam Software
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Full Name: Fedor Maslov
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Re: Backup failed after upgrading from 16.10 to 18.04

Post by wishr » Aug 09, 2019 3:29 pm

Hi ITM,

I'd suggest you check this situation with our support team directly. Please, let us know your support case ID - we'll keep an eye on it.

Thanks

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