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JBravo
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Backup problem

Post by JBravo »

Im trying to use veeam 1.0.1.364-1 on a CentOS 7.3 system to back up the contents of two fiolders. The backup seems to get into some strange situation where it runs for ever and if I view the job from within the veeam client I see that Data Processed is 375.1GB, same for Data Read but Data transferred is 2TB (0.2x).
Left alone the data transferred keeps going up but data processed never gets any higher.

I can find no faults with the installation:

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[root@iscar ~]# lsmod | grep -i veeam
veeamsnap             305224  9 
df/mount show me the snapshots have been created:

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/dev/veeamimage0            2.0T  1.3T  792G  62% /tmp/veeam/snapmnt/{1a3acd69-47c8-4c3f-866d-2223322aff6a}/db
/dev/veeamimage1            100G  131M  100G   1% /tmp/veeam/snapmnt/{2e7f2856-38b5-406a-93f3-f3b718c0acc6}/project
veeamsvc.log has:

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[19.07.2017 10:57:03] <140348283778816> lpbcore| Starting proxystub protocol dispatch loop. ok.
[19.07.2017 10:57:03] <140348283778816>        | Closing socket device.
[19.07.2017 10:57:03] <140348283778816>        | Thread finished. Role: 'peer local sock peer'.
[19.07.2017 10:57:03] <140348047222528> lpbcore| LpbCfgSession: Tcp loop. Failed.
[19.07.2017 10:57:03] <140348047222528> lpbcore| ERR |LpbCfgSession failed.
[19.07.2017 10:57:03] <140348047222528> lpbcore| >>  |read: End of file
[19.07.2017 10:57:03] <140348047222528> lpbcore| >>  |--tr:Cannot read data from the socket. Requested data size: [4].
[19.07.2017 10:57:03] <140348047222528> lpbcore| >>  |An exception was thrown from thread [140348047222528].
[19.07.2017 10:57:03] <140348047222528>        | Closing socket device.
[19.07.2017 10:57:03] <140348047222528>        | Thread finished. Role: '(async) LPBConfig session '.
every 5 minutes or so

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[root@car ~]# veeamconfig job info --name backup-1
Backup job
   ID: {23d136b3-d4a8-4a70-8595-cda6a4345113}
   Name: backup-1
   Repository ID: {ccf53824-f06c-4052-969c-68fa7485686f}
   Repository name: [HB9-VEEAMBR-01]Matis_Agent_Backup
   Creation time: 2017-06-30 16:05:24
   Options:
      Compression: Lz4
      Max Points: 180
      File system indexing is disabled
   Objects for backup:
   Include Directory: /usr/local/bioinfo
   Include Directory: /project

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  Summary                              Data

     Duration:           20:40:22         Processed:          375.2 GB (84%)
     Processing rate:    5.2 MB/s         Read:               375.2 GB
     Bottleneck:         Agent            Transferred:        2.1 TB (0.2x)

      Time            Action                                                                            Duration  
Any idea what is going on here?
PTide
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Re: Backup problem

Post by PTide »

Hi,

May i ask you what kind of files do you backup? How many files are there in total in those two directories?

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JBravo
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Re: Backup problem

Post by JBravo »

Hello,

All disks are XFS.

[root@iscar ~]# du -hs /usr/local/bioinfo
29G /usr/local/bioinfo
[root@iscar ~]# du -hs /project
419G /project


[root@iscar ~]# find /usr/local/bioinfo -type f | wc -l
93087
[root@iscar ~]# find /project -type f | wc -l
172609

Not to many files...

Summary Data

Duration: 01:25:16 Processed: 376.9 GB (84%)
Processing rate: 4.2 MB/s Read: 376.9 GB
Bottleneck: Agent Transferred: 2.4 TB (0.2x)

Still not processed to much for it's fransfered 400G since I started this thread earlier today :)
PTide
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Re: Backup problem

Post by PTide »

Looks unexpected. At this point I'd suggest you to contact our support team directly. Please don't forget to post your case ID.

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Veaami
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Re: Backup problem

Post by Veaami »

Hi JBarvo,

have same problem. Send me the Reply/Solution from Support please...

Thanks
PTide
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Re: Backup problem

Post by PTide »

Hi,

Please make sure that you're running the latest version of VAL (2.0.0.400) as this thread is related to the previous version (1.0.1.364). If you're already running 2.0.0.400 and the issue persists, then please open separate support case as the resolution for v1 cannot be used for v2.

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Veaami
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Re: Backup problem

Post by Veaami »

Hi, Thanks all right..
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