Backup agent for Linux servers and workstations on-premises or in the public cloud
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ortoscale
Service Provider
Posts: 200
Liked: 14 times
Joined: Aug 02, 2011 9:30 pm
Full Name: Matjaž Antloga
Location: Celje, Slovenia
Contact:

can't remove licence

Post by ortoscale » Jan 11, 2018 6:14 pm

Hi, i've this problem when trying to configure agent to use VCC, i can't remove previous licence, i forgot i was playing with VBR ages ago

xxx@yyyy:~$ sudo veeamconfig license show
License information:
License source: Veeam Backup & Replication
Expiration date: unlimited
Status: Grace period is over
Mode: Free
Issued to: ---
Email: ---

xxx@yyyy:~$ sudo veeamconfig license remove
License was removed successfully.

xxx@yyyy:~$ sudo veeamconfig license show
License information:
License source: Veeam Backup & Replication
Expiration date: unlimited
Status: Grace period is over
Mode: Free
Issued to: ---
Email: ---

PTide
Veeam Software
Posts: 4320
Liked: 355 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: can't remove licence

Post by PTide » Jan 12, 2018 3:12 pm

Hi,

Seems that it still thinks that the license came from VBR. Please make sure that there are no jobs pointed to VBR repository and no VBR server is registered. If there are any, then please delete them. After that you should be able to install local license to use with CC.

Thanks

ortoscale
Service Provider
Posts: 200
Liked: 14 times
Joined: Aug 02, 2011 9:30 pm
Full Name: Matjaž Antloga
Location: Celje, Slovenia
Contact:

Re: can't remove licence

Post by ortoscale » Jan 12, 2018 7:00 pm

Problem is VBR server doesn’t exist. It was just a test few months ago.
I need to solve this on client.

ortoscale
Service Provider
Posts: 200
Liked: 14 times
Joined: Aug 02, 2011 9:30 pm
Full Name: Matjaž Antloga
Location: Celje, Slovenia
Contact:

Re: can't remove licence

Post by ortoscale » Jan 13, 2018 2:26 pm

PTide wrote:Hi,

Seems that it still thinks that the license came from VBR. Please make sure that there are no jobs pointed to VBR repository and no VBR server is registered. If there are any, then please delete them. After that you should be able to install local license to use with CC.

Thanks
solved , deletion of vbrserver with veeamconfig hit the spot. Thanks!

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