Can't restore the whole disk from Veeam Recovery Media

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Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby Rumato163 » Tue Aug 23, 2016 10:25 am

Hello all.
The steps:
1. Install Free Linux Veeam Agent on OEL6 VM on MS HyperV
2. Create a backup of whole bootable disk sda with all LVM volumes on it
3. Boot from Veeam Recovery Media and try to restore the whole sda

The issue:
Veeam Recovery Media can't recognize sda disk on VM and I can't perform a restoration of it.

What was tried/completed:
1. The second disk on VM is present in Recovery Media menu. So I've decided to mount both of vm discs on the same IDE buss.
2. Try to remove the second sdb from the vm

Nothing has done the trick
Rumato163
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby vmniels » Tue Aug 23, 2016 11:12 am

It's currently a known bug that restores on LVM volumes doesn't work as expected (see veeam-agent-for-linux-f41/does-veeam-agent-for-linux-support-recover-a-lvm-t36134.html as well) however we will adjust this in an upcoming version.
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby Rumato163 » Tue Aug 23, 2016 12:34 pm

Understood.
Do you have any estimations about release date of next version?
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby PTide » Tue Aug 23, 2016 12:36 pm

Hi,

Do you have any estimations about release date of next version?
By the end of this month.

OEL6 VM on MS HyperV
Is it Gen2 or Gen1 VM?

Veeam Recovery Media can't recognize sda disk on VM and I can't perform a restoration of it.
Could please provide more detailed description? Is sda visible in the recovery UI and jus throws errors or it's not shown at all?

What are partition tables on both disks? Please provide an output of lsblk.

Thank you.
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby Rumato163 » Tue Aug 23, 2016 12:46 pm

PTide wrote:Is it Gen2 or Gen1 VM?

What do you exactly mean? How can it be determined?

Rumato163 wrote:Is sda visible in the recovery UI and jus throws errors or it's not shown at all?

It is not visible at all.

Rumato163 wrote:What are partition tables on both disks? Please provide an output of lsblk.

lsblk
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
sr0 11:0 1 1024M 0 rom
sda 8:0 0 16G 0 disk
├─sda1 8:1 0 256M 0 part /boot
└─sda2 8:2 0 15.8G 0 part
└─vmdisk1-lv_root (dm-0) 253:0 0 15.8G 0 lvm /
sdb 8:16 0 100G 0 disk
└─vg_huge-lv_huge (dm-1) 253:1 0 100G 0 lvm /huge
Rumato163
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby PTide » Tue Aug 23, 2016 1:35 pm

What do you exactly mean? How can it be determined?
In the VM settings check if it has "Firmware" or "BIOS" in boot options.

Are there any differences between two disks? Have you tried to create and attach another disk to the VM?
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby Rumato163 » Tue Aug 23, 2016 2:33 pm

It has BIOS feature in settings where you can choose boot device order.

These two disks: sda and sdb are almost the same.
sda - 30Gb fixed size vhdx
sdb - 100Gb fixed size vhdx
Both of them are connected to IDE controller.
I've tried to connect them to SCSI controller but ineffectually. sda was not visible

And -No I haven't tried to connect another one disk. Should I?
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby PTide » Tue Aug 23, 2016 4:16 pm

First please boor from Recovery Media, switch to a command line, run fdsik -l in order to check whether it's just a UI bug or the machine cannot detect the drive at all. If the drive is not shown in fdisk output then please try starting Recovery Media on another VM and see if the issue persists.

Thanks
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby Rumato163 » Wed Aug 24, 2016 11:15 am

fdisk -l shows all the disks:
sda1 - boot
sda2 - LVM root
sdb
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby PTide » Wed Aug 24, 2016 11:32 am

Have you managed to reproduce the issue on another VM?
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby Rumato163 » Wed Aug 24, 2016 11:43 am

Not yet.
Because the condition for that task was:
PTide wrote: If the drive is not shown in fdisk output
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Re: Can't restore the whole disk from Veeam Recovery Media

Veeam Logoby Rumato163 » Wed Aug 24, 2016 11:52 am

I have successfully reproduced that issue on another VM on HyperV with 2 different disks
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