Cannot drill down into a specific directory

Backup agent for Linux servers and workstations on-premises or in the public cloud

Cannot drill down into a specific directory

Veeam Logoby schewee » Sun May 28, 2017 2:51 am

Just starting up with Veeam Agent for Linux for all my backup needs and ran into a bug.... I think.

I have a Zimbra Mail server installed (/opt/zimbra) and a add-on called Zextras which dumps backups of my mail database nightly into /opt/zimbra/backups

When trying to configure the Veeam Agent to only grab /opt/zimbra/backups I can't navigate into /opt/zimba. When I press <ENTER> to go into the directory I just get dumped out of the file selection screen and back to the file selection summary screen.

There are other directories in /opt/ with similar permissions to the root /opt/zimbra directory that I can drill down into.

Logs here for 30 days: https://files.fizi.ca/file/mI2tPPKP036n ... 531.tar.gz

Screenshots:
Directory selection screen, can't drill into 'zimbra'
Image

The /opt/zimbra directory
Image

Snippet of what's inside /opt/zimbra. Lots of symlinks in there.
Image
schewee
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Re: Cannot drill down into a specific directory

Veeam Logoby vmniels » Sun May 28, 2017 8:36 am

Best would be to open up a case to see if this is a bug or if something else blocks it. I haven't had issues before with folders with symlinks in there so that shouldn't be the issue. Maybe there is more information in the logs but support will be able to assist there.
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Re: Cannot drill down into a specific directory

Veeam Logoby schewee » Sun May 28, 2017 5:24 pm

vmniels wrote:Best would be to open up a case to see if this is a bug or if something else blocks it. I haven't had issues before with folders with symlinks in there so that shouldn't be the issue. Maybe there is more information in the logs but support will be able to assist there.


I'm a free user. I don't think I can open cases. I followed the forum instructions by posting here.
schewee
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Re: Cannot drill down into a specific directory

Veeam Logoby vmniels » Sun May 28, 2017 7:41 pm

You can open a case via http://support.veeam.com - this is on a best effort base for free users
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Re: Cannot drill down into a specific directory

Veeam Logoby schewee » Sun May 28, 2017 7:42 pm

vmniels wrote:You can open a case via http://support.veeam.com - this is on a best effort base for free users


Thanks! Case opened.
schewee
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