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SDMO Industries
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Error: Colors is not supported.

Post by SDMO Industries » Dec 30, 2016 2:14 pm

Hello,

When I start Veeam UI, I get this error massages :

Error: Colors is not supported.───────────────────────────────────────────┐
│ NcColor: Unable to create color pair [0;7;2097152].

Someone have a solution ?
this isn't a problem for use VAL because the commands line works, but I would like solve this problem.

Thanks

vmniels
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Re: Error: Colors is not supported.

Post by vmniels » Dec 30, 2016 2:16 pm

Can you see if all ncurses packages are installed? Like ncurses-base, ncurses-bin & ncurses-term ?
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PTide
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Re: Error: Colors is not supported.

Post by PTide » Jan 05, 2017 10:31 pm

In case all of the abovementioned packages are in place please open a support case and post your case ID.

Thanks

tdouble
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Re: Error: Colors is not supported.

Post by tdouble » Jan 27, 2017 7:57 pm

This solution may not work for everyone, But I connected to a CentOS 6.8 server via PuTTY and each time I ran Veeam I would come up with this error. The solution for me was to run the command "export TERM=xterm" which resolved this issue for me. Hope this helps. Thanks!

PTide
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Re: Error: Colors is not supported.

Post by PTide » Jan 30, 2017 10:38 am

@tdouble

Hi,

Could you please provide logs so we could track down the root cause? Please also provide output of

Code: Select all

rpm -qa | grep ncurses
Thanks

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