Standalone backup agent for Linux servers and workstations on-premises or in the public cloud
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rolfmeyer
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Full Name: Rolf Meyer
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Error creating snapshot after abend of backup process

Post by rolfmeyer » Feb 06, 2020 6:43 pm

Hello

I killed a backup process during snapshot creation (the backup target was not ready). And now I cannot start a new backup and get this messages:

lpbcore| ERR |Resource deadlock avoided
[06.02.2020 13:47:41] <140595227825920> lpbcore| >> |Failed to execute IOCTL_SNAPSHOT_CREATE.
[06.02.2020 13:47:41] <140595227825920> lpbcore| >> |--tr:Cannot create snapshot
[06.02.2020 13:47:41] <140595227825920> lpbcore| >> |--tr:Failed to create machine snapshot
[06.02.2020 13:47:41] <140595227825920> lpbcore| >> |--tr:Failed to finish snapshot creation process.
[06.02.2020 13:47:41] <140595227825920> lpbcore| >> |--tr:Failed to execute method [1] for class [lpbcorelib::interaction::
proxystub::CSnapshotOperationStub].

I opened a support case ( #03990349 ).

The environment is VAL 3.02 free edition on SLES11 SP4. The hardware is a IBM/Lenovo 3200M3 with USB drives as backup target.

I tried reinstalling VAL without success (same error). What can I do further. Actually I cannot reboot the server, maybe at weekend.

Thanks for every advice.

rolfmeyer
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Full Name: Rolf Meyer
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Re: Error creating snapshot after abend of backup process

Post by rolfmeyer » Feb 10, 2020 8:50 am

Hello

I had a maintenance window this weekend and restarted the server. After that my backup worked again.

I think, there was something strange in the system due to the snapshot abend.

Rolf.

PTide
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Re: Error creating snapshot after abend of backup process

Post by PTide » Feb 10, 2020 9:55 am

Hi,

Kindly keep working with our support team so they can investigate why the job had failed before you rebooted.

Thanks!

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