Backup agent for Linux servers and workstations on-premises or in the public cloud
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david-alebat
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Failed to execute Agent management command start Backup

Post by david-alebat » Apr 16, 2018 9:40 am

hello,

Im trying to backup an instances from aws.

When i execute a backup job shows this error, an shows Failed to connect to the port xx.xxx.xxx.x:10006 too.

Somebody knows what im doing wrong?

thanks

PTide
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Re: Failed to execute Agent management command start Backup

Post by PTide » Apr 16, 2018 10:45 am

Hi,

Where does your VBR reside? Is port 10006 accessible on VBR?

Thanks

david-alebat
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Re: Failed to execute Agent management command start Backup

Post by david-alebat » Apr 17, 2018 2:14 pm

Hi,

VBR is in a vmware virtual machine, and with a netstat appear 10006 pot listening.

i dont know wy the agent cant connect by this port.

thanks

PTide
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Re: Failed to execute Agent management command start Backup

Post by PTide » Apr 17, 2018 2:53 pm

So there is basically NAT between the VBR and the Agent? If so then such configuration is not supported.

Thanks

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