Standalone backup agent for Linux servers and workstations on-premises or in the public cloud
Post Reply
Provogeek
Service Provider
Posts: 13
Liked: 1 time
Joined: Jun 03, 2015 8:50 pm
Full Name: Brent Schmidt
Contact:

Getting the veeaminfo.sh script to work

Post by Provogeek » Apr 02, 2019 8:20 pm

Have worked multiple cases with Veeam support regarding the Linux Agent and each time they have asked me to run this veeaminfo.sh script. The script does not work and gives me output similar to the following:

Code: Select all

-bash-4.1# './veeaminfo.sh'

WARNING: GPT (GUID Partition Table) detected on '/dev/sdb'! The util fdisk doesn't support GPT. Use GNU Parted.


WARNING: GPT (GUID Partition Table) detected on '/dev/sdd'! The util fdisk doesn't support GPT. Use GNU Parted.

: command not founde 27:
mv: cannot stat `/var/log/veeam/veeaminfo.log': No such file or directory
Finished. Check /var/log/veeam/veeaminfo.<REMOVED>.20190402_125726.log.
-bash-4.1# './veeaminfo.sh'

WARNING: GPT (GUID Partition Table) detected on '/dev/sdb'! The util fdisk doesn't support GPT. Use GNU Parted.


WARNING: GPT (GUID Partition Table) detected on '/dev/sdd'! The util fdisk doesn't support GPT. Use GNU Parted.

: command not founde 27:
mv: cannot stat `/var/log/veeam/veeaminfo.log': No such file or directory
Finished. Check /var/log/veeam/veeaminfo.<REMOVED>.20190402_125757.log
The log file never gets created. Support engineers I work with don't acknowledge the script not working when I tell them. Does this script work for anyone else that has been asked to run it? If so, any tricks to get it to work and produce the log file support keeps asking for?

HannesK
Veeam Software
Posts: 2988
Liked: 366 times
Joined: Sep 01, 2014 11:46 am
Location: Austria
Contact:

Re: Getting the veeaminfo.sh script to work

Post by HannesK » Apr 03, 2019 5:44 am

Hello,
could you maybe share one or two case numbers for further investigation?

Thanks,
Hannes

nielsengelen
Veeam Software
Posts: 2453
Liked: 515 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Getting the veeaminfo.sh script to work

Post by nielsengelen » Apr 03, 2019 6:50 am

Could you give some more info on you Linux distro and how they are actually build? As I got the script and I’ve ran it a few times without errors, it would be great if you could share this so we can improve it.
VCP-DCV
Veeam Certified Architect (VMCA)
http://foonet.be

P.Tide
Product Manager
Posts: 4992
Liked: 426 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Getting the veeaminfo.sh script to work

Post by P.Tide » Apr 03, 2019 11:43 am

Hi,

Actually there is a built-in functionality to collect logs, so I am not sure why would support team ask to run another script. Did they say anything about the default log bundle being not sufficient? Overall, I'd like to know the cases' IDs too.

Thanks!

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests