Hang - Creating Volume Snapshot

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Hang - Creating Volume Snapshot

Veeam Logoby KevinK » Sat Sep 03, 2016 7:58 am

Hi all,

I'm running CentOS 7 x64. My backup target is a remote Synology with NFS and I have the following inbound ports open - 111, 892, 2049 UDP/TCP.

My test job never seems to kick off;

Veeam console
Code: Select all
 Backup session on sv3.nfernohosting.com [0] %                                                              Status: Running



     Summary                                                       Data

     Duration:           00:13:07                                  Processed:          ---
     Processing rate:    ---                                       Read:               ---
     Bottleneck:         ---                                       Transferred:        ---

     Time                Action                                                                                      Duration

     2016-09-03 08:42:18 Job started at 2016-09-03 08:42:18
     2016-09-03 08:42:19 Starting backup
     2016-09-03 08:42:20 Creating volume snapshot                                                                    00:00:00



Log
Code: Select all
[03.09.2016 08:42:20] <140337469519616> lpbcore|     IP endpoints: [127.0.0.1:2500].
[03.09.2016 08:42:20] <140337469519616>        |     Trying to connect to the endpoint [127.0.0.1:2500]
[03.09.2016 08:42:20] <140337469519616>        |   Connection status: system:0 ( Success ).
[03.09.2016 08:42:20] <140337469519616> net    |     Sending reconnect options: [disabled].
[03.09.2016 08:42:20] <140337270847232>        | Thread started. Thread id: 140337270847232, parent id: 140337469519616, role: Client receiver
[03.09.2016 08:42:20] <140337270847232> lpbcore|     [79dd] out: >
[03.09.2016 08:42:20] <140337469519616> lpbcore|     [79dd] >> : prepStorageForWriteEx
[03.09.2016 08:42:20] <140337469519616> lpbcore|     [79dd] >> : /tmp/veeam/XXXXXXX:volume2nfernoBackups/sv3.XXXXXXXXX.com BackupJob1_1/BackupJob1_2016-09-03T084220.vbk
[03.09.2016 08:42:20] <140337469519616> lpbcore|     [79dd] >> : 1024
[03.09.2016 08:42:20] <140337469519616> lpbcore|     [79dd] >> : 0


NFSstat
Code: Select all
Server rpc stats:
calls      badcalls   badclnt    badauth    xdrcall
0          0          0          0          0

Client rpc stats:
calls      retrans    authrefrsh
85         0          85

Client nfs v3:
null         getattr      setattr      lookup       access       readlink
0         0% 12       14% 0         0% 4         4% 8         9% 0         0%
read         write        create       mkdir        symlink      mknod
0         0% 0         0% 1         1% 1         1% 0         0% 0         0%
remove       rmdir        rename       link         readdir      readdirplus
0         0% 0         0% 0         0% 0         0% 0         0% 4         4%
fsstat       fsinfo       pathconf     commit
50       60% 2         2% 1         1% 0         0%


The Synology sees the server as a connected user via NFS.

Any tips?

Thanks
KevinK
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Re: Hang - Creating Volume Snapshot

Veeam Logoby vmniels » Sat Sep 03, 2016 8:45 am

Could you provide the logs from /var/log/veeam? And the output of dmesg -T and lsblk -a to get some more info on your setup.
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Re: Hang - Creating Volume Snapshot

Veeam Logoby KevinK » Sat Sep 03, 2016 4:59 pm

Code: Select all
# lsblk -a
NAME                  MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
vda                   252:0    0   300G  0 disk
ââvda1                252:1    0   500M  0 part /boot
ââvda2                252:2    0 299.5G  0 part
  ââvg_cpanel-swap    253:0    0     1G  0 lvm  [SWAP]
  ââvg_cpanel-lv_root 253:1    0 297.5G  0 lvm  /
  ââvg_cpanel-lv_tmp  253:2    0     1G  0 lvm  /tmp
veeamimage0           251:0    0   500M  0 disk
veeamimage1           251:1    0 297.5G  0 disk
veeamimage2           251:2    0     1G  0 disk


The other logs are large and may contain some information which shouldn't be externalised. Where do you want them uploading to?
KevinK
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Re: Hang - Creating Volume Snapshot

Veeam Logoby PTide » Mon Sep 05, 2016 10:17 am

Hi,

You can share logs via dropbox and send me the link via PM. Are you able to read/write from/to the NFS share? Have you tried to mount the share manually to some local directory and target the backup job there?

Thanks
PTide
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