Backup agent for Linux servers and workstations on-premises or in the public cloud
Post Reply
amgadsourial
Influencer
Posts: 10
Liked: 2 times
Joined: Sep 01, 2016 4:21 pm
Full Name: Amgad Sourial
Contact:

Linux Beta2 failes with unknow error

Post by amgadsourial » Sep 14, 2016 7:39 pm

Hi Guys,

I've installed Veeam Linux agent Beta 2 and point the backup to VBR 9.5 beta 2.

The backup fails with this error:

9/14/2016 12:04:39 PM :: Object {7750d218-7c74-4462-a4f4-6b4432f7e593} was not found.

Thanks.

Gostev
Veeam Software
Posts: 22806
Liked: 2801 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Linux Beta2 failes with unknow error

Post by Gostev » Sep 15, 2016 2:18 am

Hi, please include the link to full logs package from /var/logs/veeam directory from the agent and /usr/share/Veeam/LPB directory from the recovery media (use Dropbox, OneDrive etc. to share the log package with us). Thanks!

PTide
Veeam Software
Posts: 4247
Liked: 349 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Linux Beta2 failes with unknow error

Post by PTide » Sep 15, 2016 11:07 am

Hi,

Was that the first time you started the job? Have you deleted any backups from VBR? In addition to other VAL logs please also provide VBR logs.

Thank you

amgadsourial
Influencer
Posts: 10
Liked: 2 times
Joined: Sep 01, 2016 4:21 pm
Full Name: Amgad Sourial
Contact:

Re: Linux Beta2 failes with unknow error

Post by amgadsourial » Sep 16, 2016 3:01 pm

Hi Gostev:

Thanks for your reply, i've got the logs but since i'm new here if you could tell me how to upload/share them that would be much appreciated.

Hi PTide:

Thanks for your reply be the answer is no, I didn't delete any backups from the VBR. also have been getting this error from the first time I started the job.

Thanks for your help guys.

PTide
Veeam Software
Posts: 4247
Liked: 349 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Linux Beta2 failes with unknow error

Post by PTide » Sep 16, 2016 3:28 pm

Hi,
<...>I didn't delete any backups from the VBR. also have been getting this error from the first time I started the job.
Got it.
<...>could tell me how to upload/share them<...>
Just use Dropbox, OneDrive etc.

Thank you

amgadsourial
Influencer
Posts: 10
Liked: 2 times
Joined: Sep 01, 2016 4:21 pm
Full Name: Amgad Sourial
Contact:

Re: Linux Beta2 failes with unknow error

Post by amgadsourial » Sep 16, 2016 3:57 pm

Hi guys:

Here's the link to the logs to one drive:

https://1drv.ms/f/s!AolWoVqA4jYMgTG8vqLwq61epug4

Thanks.

PTide
Veeam Software
Posts: 4247
Liked: 349 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Linux Beta2 failes with unknow error

Post by PTide » Sep 16, 2016 4:24 pm

There are only two files, can I get the whole /var/logs/veeam directory as well as logs from VBR 9.5 please?

Thanks

amgadsourial
Influencer
Posts: 10
Liked: 2 times
Joined: Sep 01, 2016 4:21 pm
Full Name: Amgad Sourial
Contact:

Re: Linux Beta2 failes with unknow error

Post by amgadsourial » Sep 16, 2016 4:51 pm 1 person likes this post

Hi PTide,

Please follow that OneDrive link for the new logs:

https://1drv.ms/f/s!AolWoVqA4jYMghqqyxPNP_s123K6

Thanks...

amgadsourial
Influencer
Posts: 10
Liked: 2 times
Joined: Sep 01, 2016 4:21 pm
Full Name: Amgad Sourial
Contact:

Re: Linux Beta2 failes with unknow error

Post by amgadsourial » Sep 19, 2016 6:45 pm

Hi Guys,,

Any updates on what's going on with this error???

Thanks..

PTide
Veeam Software
Posts: 4247
Liked: 349 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Linux Beta2 failes with unknow error

Post by PTide » Sep 20, 2016 10:20 am

Hi,

Development team is reviewing the logs, I'll update this thread when they find the reason.

Thanks

PTide
Veeam Software
Posts: 4247
Liked: 349 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Linux Beta2 failes with unknow error

Post by PTide » Sep 30, 2016 5:33 pm

Hi,

Could you please perform the following steps so we can confirm the issue:

1. Create a new job pointed to a shared folder/local drive, start it. It does not matter whether it will be succeed or not.
2. Switch the job to VBR repository, start it again, the job should fail.

Thanks!

amgadsourial
Influencer
Posts: 10
Liked: 2 times
Joined: Sep 01, 2016 4:21 pm
Full Name: Amgad Sourial
Contact:

Re: Linux Beta2 failes with unknow error

Post by amgadsourial » Oct 04, 2016 1:57 pm 1 person likes this post

Hi PTide,

Sorry for being away. I'll do this.

Thanks...

RobertB
Lurker
Posts: 1
Liked: never
Joined: Nov 17, 2016 10:42 am
Full Name: Robert
Contact:

Re: Linux Beta2 failes with unknow error

Post by RobertB » Nov 17, 2016 5:07 pm

Hello,

I can confirm this issue.
We have the same problem right now with an ubuntu 16.04 installation and VBR 9.5 as target repo.

PTide
Veeam Software
Posts: 4247
Liked: 349 times
Joined: May 19, 2015 1:46 pm
Contact:

Re: Linux Beta2 failes with unknow error

Post by PTide » Nov 18, 2016 9:14 am 1 person likes this post

Hi,

Yep, we managed to reproduce the issue in our lab and it's already fixed for GA. Thanks!

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests