Standalone backup agent for Linux servers and workstations on-premises or in the public cloud
baber
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My physical server cannot boot with recovery media

Post by baber » Jun 10, 2019 6:05 pm

i have download latest recovey media for linux (veeam-recovery-media-3.0.1.1046_x86_64)
My physical server is HP DL580 G10 but now when i mount it during boot with iso file show follow error

Image



https://pasteboard.co/IiNHN4j.jpg

what is the problem ?

BR
Babak

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 10, 2019 7:01 pm

Is that the same server as in your other post? Please describe what was the original disks layout, and how exactly did you perform restore?

Thanks!

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 10, 2019 7:32 pm

no , in other posts i used DL 380 G8 , and in the other posts i could boot server with recovery media and could restore backup file after restore os could not boot but here
in first step server can not boot with recovery media and show that error.

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 10, 2019 7:38 pm

Kindly check if older versions of recovery CD work (link). Can you also try to boot the server from some liveCD (Debian, for example) ? If older Veeam Recovery media doesn't work, but LiveCD does, then please provide output of lshw command on that server.

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 11, 2019 4:28 am

Is there specific recovery media for uefi mode and legacy mode ?

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 11, 2019 1:50 pm

Have you ever test your recovery media linux on new generation of HP DL 380/580 G10 ?
I think it will not work because i check all of linux recovery media versions in both mode UEFI mode and legacy mode
in legacy mode show above error in previous post but in UEFI mode i will see follow pic and nothing work

https://pasteboard.co/IiV8sD8.jpg

this is lshw output:

https://filebin.net/04mwz4cu35549wqe/555.txt?t=3f27o1u5

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 11, 2019 1:55 pm

Is there specific recovery media for uefi mode and legacy mode ?
the recovery media is bootable for BIOS by default, but you can patch it to boot on EFI as well:

Code: Select all

veeamconfig config patchiso --efi --input <input_path> --output <output_path> -copy <additional_path>
Please try patching the iso on a spare machine and let me know if it works.

Thanks!

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 11, 2019 3:38 pm

where do i had to run this command ? on veeam server ?

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Re: My physical server cannot boot with recovery media

Post by nielsengelen » Jun 11, 2019 3:45 pm

Yes, on the server where u have Veeam Agent for Linux installed.
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Re: My physical server cannot boot with recovery media

Post by baber » Jun 12, 2019 3:50 am

Is that possible to create UEFI recovery media in the other linux or had to create that on a system that boot in UEFI mode?

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 12, 2019 6:46 am

not work this command

[root@rac1 tmp]# veeamconfig config patchiso --efi --input veeam-recovery-media-3.0.1.1046_x86_64.iso --output recovery-media-uefi.iso
Creating custom Veeam Recovery Media...
Error: utility xorriso not found

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 12, 2019 12:05 pm

You need to have xorriso installed. The package can be found in epel repo:

Code: Select all

yum install epel-release -y
yum install xorriso
Thanks!

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 12, 2019 12:47 pm

As my os is limit and cannot access to internet for download that , would you please create linux recovery media for UEFI and put it in FTP for download ?

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 12, 2019 1:09 pm

UEFI mode i will see follow pic and nothing work

https://pasteboard.co/IiV8sD8.jpg
Actually this means that the media started booting the kernel, but for some reason it couldn't finish. That is, recovery media starts to boot just fine on UEFI, the issue is something else.

You can try to wait a little bit more and see if it will succeed, or you can take some 3rd party liveCD, install veeam agent inside, and start recovery UI from there. In order to do that you need to edit veeam.ini:

Code: Select all

[recoveryui]
enableOnLiveSystem = 1
After that invoke

Code: Select all

veeamconfig recoveryui
Thanks!

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 12, 2019 1:49 pm

Thanks

question :

1- As my os is limit and cannot access to internet for download that , would you please create linux recovery media for UEFI and put it in FTP for download ?

2-you said boot system with a live os . after booting system it will be start is that your means install rpm file in live os ?
3-what does your mean from edit veeam.ini file in live os where is that ???

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 12, 2019 2:01 pm

As my os is limit and cannot access to internet for download that , would you please create linux recovery media for UEFI and put it in FTP for download ?
1 - As I've explained in my previous post, the problem is not with UEFI part of the recovery media. That is, you don't need a patched recovery media, because the one that you have actually starts on EFI systems (otherwise it wouldn't even show "Booting 'VEEAM'" ), but for some reason it cannot complete its boot sequence. And no, we cannot do that.

2 - Yes, I mean that you should try installing VAL rpm inside the liveCD OS.

3 - /etc/veeam/veeam.ini file. Add this there:

Code: Select all

[recoveryui]
enableOnLiveSystem = 1
, restart veeamservice, and start recovery ui with the command that I've mentioned in my previous post.

Thanks

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 12, 2019 2:36 pm

which live cd can i use for that step that can support rpm file.

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 12, 2019 2:38 pm

You can use Fedora LiveCD for that. Also you can use Debian liveCD and use .deb packages instead.

Thanks

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 13, 2019 7:30 am

i boot my system with fedora live cd , then install veeam-release-el7-1.0.7-1.x86_64(1).rpm
now there is not this path /etc/veeam/veeam.ini on fedora live cd
what do i had to do ?

this is installation progress

Code: Select all

[root@localhost-live tmp]# rpm -ivh veeam-release-el7-1.0.7-1.x86_64\(1\).rpm
warning: veeam-release-el7-1.0.7-1.x86_64(1).rpm: Header V3 RSA/SHA256 Signature, key ID efdcea77: NOKEY
Verifying...                          ################################# [100%]
Preparing...                          ################################# [100%]
Updating / installing...
   1:veeam-release-el7-1.0.7-1        ################################# [100%]

but could not install veeam-3.0.1.1046-1.el7.x86_64.rpm file because need few dependancies and could not install that offline

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 13, 2019 8:11 am

and output installation for other veeam's package

Code: Select all


[root@localhost-live tmp]# rpm -ivh veeam-3.0.1.1046-1.el7.x86_64.rpm
warning: veeam-3.0.1.1046-1.el7.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID efdcea77: NOKEY
error: Failed dependencies:
        veeamsnap = 3.0.1.1046 is needed by veeam-3.0.1.1046-1.el7.x86_64
[root@localhost-live tmp]# rpm -ivh veeamsnap-3.0.1.1046-1.noarch.rpm
warning: veeamsnap-3.0.1.1046-1.noarch.rpm: Header V3 RSA/SHA256 Signature, key ID efdcea77: NOKEY
error: Failed dependencies:
        dkms is needed by veeamsnap-3.0.1.1046-1.noarch
        kernel-devel is needed by veeamsnap-3.0.1.1046-1.noarch
        make is needed by veeamsnap-3.0.1.1046-1.noarch
        perl is needed by veeamsnap-3.0.1.1046-1.noarch
[root@localhost-live tmp]# rpm -ivh kmod-veeamsnap-3.0.1.1046-1.el7.x86_64.rpm
warning: kmod-veeamsnap-3.0.1.1046-1.el7.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID efdcea77: NOKEY
error: Failed dependencies:
        /usr/bin/python is needed by kmod-veeamsnap-3.0.1.1046-1.el7.x86_64
        python is needed by kmod-veeamsnap-3.0.1.1046-1.el7.x86_64



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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 13, 2019 12:52 pm

That's right, you need to obtain those dependencies first (on usb drive for example) and install them. You can omit veeamsnap depndency and install veeam without it (you'll need to use --force option to make rpm skip it)

Thanks

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 14, 2019 4:21 am

if i install veeam with --force option not problem happen ? will that work as recovery gui?

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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 14, 2019 12:41 pm

Provided that all other dependencies are met, recovery ui will work fine without veeamsnap driver.

Thanks

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 14, 2019 1:24 pm

not work

Code: Select all

[root@localhost-live tmp]# rpm -ivhF veeam-3.0.1.1046-1.el7.x86_64.rpm
warning: veeam-3.0.1.1046-1.el7.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID efdcea77: NOKEY


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Re: My physical server cannot boot with recovery media

Post by P.Tide » Jun 14, 2019 1:37 pm

I am sorry, my bad - you need to use --nodeps instead:

Code: Select all

rpm -ivh veeam-3.0.1.1046-1.el7.x86_64.rpm --nodeps
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Re: My physical server cannot boot with recovery media

Post by baber » Jun 14, 2019 4:09 pm

now when i run nothing happen

[root@localhost-live tmp]# veeamconfig recoveryui
[root@localhost-live tmp]#


i have added

[recoveryui]
enableOnLiveSystem = 1


to /etc/veeam/veeam.ini

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 15, 2019 5:04 am

That's so strange none of you recovery media not work in legacy mode on HP DL580 G10 servers i tested all of them from here https://repository.veeam.com/backup/lin ... media/x86/

even i had first release veeam-recovery-media-1.0.0.944_x86_64.iso and did not work
1- why ?
2- also in previous posts is upload a pic in UEFI mode https://pasteboard.co/IiV8sD8.jpg
unfortunately not work
3- also with live CD it need few dependencies even installed it with --nodeps option but as i said veeamconfig recoveryui could not start
why ?

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Re: My physical server cannot boot with recovery media

Post by baber » Jun 15, 2019 6:39 am

I checked both versions for x86,x64

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Re: My physical server cannot boot with recovery media

Post by nielsengelen » Jun 16, 2019 8:51 am

You need to work with the correct architecture so testing both won’t really help.

On the live-cd, you will need to get those dependencies if the command does not work. Best you can do is get those binaries on a USB stick and install those from there to make it work.

Custom iso’s always take some time to fine tune.
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Re: My physical server cannot boot with recovery media

Post by baber » Jun 17, 2019 5:20 am

Dear friends
thanks

but in the first step want to know why none of your recovery media can not boot my physical system (HP DL 580/380 G10)

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