RecoveryISO no Network

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RecoveryISO no Network

Veeam Logoby tmss999 » Thu Aug 31, 2017 7:23 am

Hi,

I have a HPE Blade 460 Gen9 and Felx10 ... when I boot the Recovery ISO ... all Nic's are down

where are the Problem ... is Felx10 not supported?

Thanks for Help

tmss999
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Re: RecoveryISO no Network

Veeam Logoby PTide » Thu Aug 31, 2017 11:17 am

Hi,

It seems that you need to create custom Recovery Media. Please patch Recovery ISO using any system that has Felx10 drivers installed and try to boot from that patched ISO.

Thank you
PTide
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Re: RecoveryISO no Network

Veeam Logoby tmss999 » Thu Aug 31, 2017 11:58 am

Hi,

i have create a custom image ... but i have the same problem .. the nic's are down in the recovery media ..

tmss999
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Re: RecoveryISO no Network

Veeam Logoby PTide » Thu Aug 31, 2017 12:01 pm

That is not expected, please contact our support team on that matter and post your case ID please.

Thank you.
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Re: RecoveryISO no Network

Veeam Logoby tmss999 » Mon Sep 11, 2017 11:07 am 1 person likes this post

Veeam Support give my a new version ... installed it and created new image ... now it works

case id: 02299112

tmss999
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Re: RecoveryISO no Network

Veeam Logoby yferr » Tue Sep 26, 2017 9:12 pm

01011930

I am having the same issue. Would be possible to download that new version?
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Re: RecoveryISO no Network

Veeam Logoby Peejay62 » Thu Nov 02, 2017 2:58 pm 1 person likes this post

Had the same issue (Case # 02367634 ). Received a new version from Veeam support and it works.
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[MERGED] Veeam Recovery Media - Failed to enable network ada

Veeam Logoby George_Washington » Thu Jan 25, 2018 2:39 pm

Hello,

I'm trying to use the Veeam Recovery Media (veeam-recovery-media-2.0.0.400_x86_64.iso) to recover a physical server (Dell R610 - all firmware up2date) from a previous good state.

After booting from the ISO-file, the first step is to configure a nic. However, the Veeam Recovery media recognizes all four nics (left out the full MAC-address due to security reasons), but no nic can be configured.
Image

As you can see I'm being presented, DHCP or static doesn't matter, with the error "Failed to enable network adapter <nic>".
Image

Dropping to console gives me the possibility to some trouble shooting, and I might have found something in the syslog:
Image
"bnx2: Can't load firmware file "bnx2/bnx2-mips-09-6.2.1b.fw""

Also in de message-log
Image


I've tried multiple Veeam Recovery ISO's (CentOS/Ubuntu, 64 and 32 bits) and none work.

Could you please help me out?

George.
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[MERGED] Veeam Recovery Media - Failed to enable network ada

Veeam Logoby PTide » Fri Jan 26, 2018 9:34 am

Hi,

Have you used veeamconfig config patchiso command to patch the iso, ot it's a generic Veeam recovery media downloaded from the website? If the former, then please contact our support team directly as this seems to be a bug with patching. If latter, then please try to patch the iso on the system which has broadcom drivers, if possible.

Thanks
PTide
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[MERGED] Veeam Recovery Media - Failed to enable network ada

Veeam Logoby George_Washington » Fri Jan 26, 2018 11:42 am

Hello PTide,

Thank you for helping me out so far. It's very much appreciated! :)

Do you have a manual / how-to on how to patch the Veeam recovery media I've downloaded from the website?

Thanks in advance.

George.
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Re: RecoveryISO no Network

Veeam Logoby PTide » Fri Jan 26, 2018 11:51 am

Yes, it is available here.

Thanks
PTide
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