Remove stall snapshot

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Remove stall snapshot

Veeam Logoby stevenfoo » Thu Feb 09, 2017 12:30 am

Hi,

We tested a volume backup for one of linux 6 server. The backup for /root /boot /tmp is working fine.

However we have a data disk partition which is nfs share to other machine which is mount to /nfsshare

When we test this backup /nfsshare we encounter issue half way. The system suddenly stall, and the backup snapshot get stall and cannot be removed even you are the root user.

How do I remove that using command line?

[root@polo nfsshare]# rm -rf veeamsnapdata_stretch_{4d9a6b60-a457-419c-9311-abbd11b14abe}_#0
rm: cannot remove `veeamsnapdata_stretch_{4d9a6b60-a457-419c-9311-abbd11b14abe}_#0': Operation not permitted
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Re: Remove stall snapshot

Veeam Logoby vmniels » Thu Feb 09, 2017 8:06 am

Can you check the attributes of the file (by using lsattr)?

If there is an a or i in it please run:
chattr -i veeamsnapdata_stretch_{4d9a6b60-a457-419c-9311-abbd11b14abe}_#0
chattr -a veeamsnapdata_stretch_{4d9a6b60-a457-419c-9311-abbd11b14abe}_#0

And try again to remove the file.
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Re: Remove stall snapshot

Veeam Logoby PTide » Thu Feb 09, 2017 6:32 pm

Hi,

Did I get it right - you backup the NFS server, not the client, and when you include the partition that is dedicated for nfs share into the backup job, the snapshot gets stall, is that correct? If so then please open a support case to let our engineers take a closer look at your setup as the described behaviour is unexpected, and post your case ID.

Thank you.
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Re: Remove stall snapshot

Veeam Logoby stevenfoo » Sat Feb 11, 2017 2:51 am

vmniels wrote:Can you check the attributes of the file (by using lsattr)?

If there is an a or i in it please run:
chattr -i veeamsnapdata_stretch_{4d9a6b60-a457-419c-9311-abbd11b14abe}_#0
chattr -a veeamsnapdata_stretch_{4d9a6b60-a457-419c-9311-abbd11b14abe}_#0

And try again to remove the file.


Thanks a lot, that fix it,
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