Veeam won't send emails after backup job.

Backup agent for Linux servers and workstations on-premises or in the public cloud

Veeam won't send emails after backup job.

Veeam Logoby horizn » Fri Feb 03, 2017 10:40 am

Hi,
Yesterday when I set up backup job for some of my Linux servers it went fine, Veeam has sent email about completed full backup jobs. However the next scheduled backup job (incremental) was taken on 9PM, but I haven't received any emails about that. All backups are stored on Veeam Backup & Replication server if it does matter.
horizn
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Re: Veeam won't send emails after backup job.

Veeam Logoby PTide » Fri Feb 03, 2017 1:40 pm

Hi,

However the next scheduled backup job (incremental) was taken on 9PM, but I haven't received any emails about that
Did it finish successfully on the first attempt or there were retries?

Thanks
PTide
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Re: Veeam won't send emails after backup job.

Veeam Logoby horizn » Fri Feb 03, 2017 2:54 pm

It finished successfully at the first attempt on all servers.
horizn
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Re: Veeam won't send emails after backup job.

Veeam Logoby PTide » Fri Feb 03, 2017 4:47 pm

VBR server is responsible for sending notifications. It is unexpected behaviour that it did not send an email after incremental backup completion. Kindly file a support case to let our engineers find the reason why it did not work.

Thank you
PTide
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Re: Veeam won't send emails after backup job.

Veeam Logoby horizn » Wed Feb 08, 2017 9:22 am

We just checked, and VBR server have noticed every backup job but for some reason it won't send any emails and there is nothing to configure there.
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Re: Veeam won't send emails after backup job.

Veeam Logoby PTide » Wed Feb 08, 2017 11:36 am

VBR server have noticed every backup job but for some reason it won't send any emails and there is nothing to configure there.
Have you opened a support case regarding this problem? If so then please post your case ID.

Thank you
PTide
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Re: Veeam won't send emails after backup job.

Veeam Logoby horizn » Wed Feb 08, 2017 11:38 am

Yes, my colleague did open:
02062908
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