Standalone backup agent for Linux servers and workstations on-premises or in the public cloud
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baber
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Why physical server cannot install agent after remove that

Post by baber » Aug 14, 2019 6:00 am

Hi

Previously i have added one of my linux physical server to veeam (veeam automatically installed agent on that) now i want add it to other veeam backup server I did follow steps :

1- ssh to linux server and run this command yum remove veeam
2- run this command yum remove veeam veeamsnap

now when i add this physical server to veeam and run job show follow error :

Code: Select all

8/14/2019 10:15:17 :: Processing pstdrac2 Error: Failed to execute agent management command print. bash: veeamconfig: command not found  

now what do i had to do ?

BR

nielsengelen
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Re: Why physical server cannot install agent after remove that

Post by nielsengelen » Aug 14, 2019 9:41 am

From the looks of it the agent isn’t installed. As you mention you have removed it via yum. Please follow the installation guide and re-install the agent on the server either manually or via VBR policy.
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baber
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Re: Why physical server cannot install agent after remove that

Post by baber » Aug 14, 2019 10:13 am

you said install agent via VBR policy. now want to know while i create new backup job in the first it had to install agent automatically
Is that correct ? if is correct it could not install that and show previous error
now what do i had to do?

nielsengelen
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Re: Why physical server cannot install agent after remove that

Post by nielsengelen » Aug 14, 2019 3:10 pm

You will need to re-install the agent as mentioned. If u used the agent management feature on the VBR server, you can do the same and use the new VBR server to install the agent on the server.
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baber
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Re: Why physical server cannot install agent after remove that

Post by baber » Aug 14, 2019 7:21 pm

Thanks bust as i previosuly said while i added this server to backup job and run that show that error :

8/14/2019 10:15:17 :: Processing pstdrac2 Error: Failed to execute agent management command print. bash: veeamconfig: command not found

how reinstall that ?

nielsengelen
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Re: Why physical server cannot install agent after remove that

Post by nielsengelen » Aug 14, 2019 7:29 pm

Veeamconfig is part of the veeam and veeamsnap package which you removed before.
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PTide
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Re: Why physical server cannot install agent after remove that

Post by PTide » Aug 14, 2019 8:37 pm

Hi,

In order for the job to run successfully, there must be a backup agent present on the target host.

There are several ways to place a backup agent there:

1. Install it manually

2. Install it via adding the agent in a protection group and performing a rescan (is carried out automatically in accordance with "Discovery settings" on "Options" steps of the protection group settings), the group must have "Install backup agent automatically" checkbox enabled.

3. Add it to the job directly and make sure that "Manually added" group has "Install backup agent automatically" checkbox enabled.

If non of that works, please contact our support team directly and post your case ID.

Thanks!

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