Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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SVS
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Cannot connect to Veeam Backup & Replication Server

Post by SVS » Apr 20, 2015 9:13 am

Cannot connect to Veeam Backup & Replication Server! Allthough the Client can "ping" IP-Adress and DNS-Name of Veeam Backup & Replication Server and all Ports and Services are allowed between both Machines!
The Client is in an different IP-Subnet as the Server!

Dima P.
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Re: Cannot connect to Veeam Backup & Replication Server

Post by Dima P. » Apr 20, 2015 12:19 pm

Hello SVS,
Veeam Backup and Replication Update 2 is required to let the VBR communicate with Veeam Endpoint Backups. It should be available later this month.

jweave
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RE: Cannot connect to Veeam Backup & Replication Server

Post by jweave » Apr 20, 2015 2:47 pm

Friday afternoon we had installed the V2 update to our cloud connect server, we are now at 8.0.0.2018. This morning I am trying to connect my VEB to that server, and I am getting a "Unable to establish authenticated client-server connection. The server has rejected the client credentials. The logon attempt failed"

I had set up my account the same as I have for our clients (they dont use WEB, but they use cloud connect as their repository).

I had tried connecting with and without a domain. Users of CC do not use a domain.

I had to open some new ports on the firewall, which was fine. I am not sure what else I am missing, or what else needs to be configured.

Thank you!

Dima P.
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Re: Cannot connect to Veeam Backup & Replication Server

Post by Dima P. » Apr 20, 2015 3:02 pm

Hello jweave,
If you have received an Update 2, please, check the permissions on the repository level as described here: Setting Up User Permissions on Backup Repositories

P.S. Direct backup from Veeam Endpoint Backup to cloud repository is not possible – you need to specify the regular repository and then use backup copy job.

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Re: Cannot connect to Veeam Backup & Replication Server

Post by jweave » Apr 20, 2015 3:13 pm

Thank you for the update!

Do you think backing up directly to a cloud repository will ever be available?

Dima P.
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Re: Cannot connect to Veeam Backup & Replication Server

Post by Dima P. » Apr 20, 2015 3:19 pm 1 person likes this post

You are welcome!
Do you think backing up directly to a cloud repository will ever be available?
Based on the received feedback, there is a possibility that we include this feature in the next major release. Keep pushing :wink:

mairiesuresnes
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Re: Cannot connect to Veeam Backup & Replication Server

Post by mairiesuresnes » Apr 21, 2015 11:55 am

Hello,
How can we receive the update 2?
I am using the 8.0.0.917 and cannot find any newer version on my website.
Should I just wait for a few weeks?

Actually will I be able to backup my physical Exchange server to my Veeam Backup Server and then restore individual emails (although it might not be highly recommended)?

Thanks

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Re: Cannot connect to Veeam Backup & Replication Server

Post by Vitaliy S. » Apr 21, 2015 12:00 pm

Yes, you should wait till Veeam B&R Update 2 is available, should happen by the end of April.

Mike Resseler
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Re: Cannot connect to Veeam Backup & Replication Server

Post by Mike Resseler » Apr 22, 2015 5:10 am

Actually will I be able to backup my physical Exchange server to my Veeam Backup Server and then restore individual emails (although it might not be highly recommended)?
If this is a standalone exchange server... It will work. However, please test first and check what your logs are doing.

After that, yes you can use the Veeam Explorer for Microsoft Exchange from the B&R Console to do recoveries.

But as we haven't tested these scenario's, please do a POC first before putting it in production

Mike

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Re: Cannot connect to Veeam Backup & Replication Server

Post by mairiesuresnes » Apr 22, 2015 7:24 am

Mike Resseler wrote: If this is a standalone exchange server... It will work. However, please test first and check what your logs are doing.

After that, yes you can use the Veeam Explorer for Microsoft Exchange from the B&R Console to do recoveries.

But as we haven't tested these scenario's, please do a POC first before putting it in production

Mike
I will surely do it and let you know the result as I am surely not the only one dreaming of getting rid of another backup solution for the last physical servers.

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Re: Cannot connect to Veeam Backup & Replication Server

Post by jagibo65 » Apr 22, 2015 8:29 pm

What version is Update 2? We have verion 8.0.0.817 I believe this is version 8 SP 1.

I dont see an Update 2 in the download section..

Vitaliy S.
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Re: Cannot connect to Veeam Backup & Replication Server

Post by Vitaliy S. » Apr 22, 2015 9:41 pm

It is not available yet, once we release it, Anton will notify everyone via forum digest email and you will also be able to download it from the download section.

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Re: Cannot connect to Veeam Backup & Replication Server

Post by ortoscale » Apr 23, 2015 9:03 am

Dima P. wrote:You are welcome! Based on the received feedback, there is a possibility that we include this feature in the next major release. Keep pushing :wink:
Please don't do that. Such feature would be too awesome :D

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