99% memory usage on laptop while taking backup

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99% memory usage on laptop while taking backup

Veeam Logoby Eryk4381 » Tue Jun 02, 2015 9:16 pm

I have installed Endpoint backup on many machines but one specifically is having an issue that is being reported. The schedule is set to backup at lunchtime (12:00p.m.) and backup to the repository server.
The backup will not start at 12 but instead 3:45.pm. and take up 99% of the memory usage on the laptop which is slowing the computer to a CRAWL and the user cannot successfully work. Has anyone experienced this?
Eryk4381
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Re: 99% memory usage on laptop while taking backup

Veeam Logoby Dima P. » Wed Jun 03, 2015 11:35 am

Hello Eric,

Can you please clarify your hardware configuration? Also, I wonder, if the throttling was disabled in Control Panel > Settings. Thank you.
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Re: 99% memory usage on laptop while taking backup

Veeam Logoby Eryk4381 » Wed Jun 03, 2015 2:47 pm

Sure.
Its a Dell Latitude E6410.
Intel(R) Core(TM) i5 CPU M 560 @ 2.67GHz
Windows 7 32Bit
4 GB of Memory
6 GB page File (Virtual Mem)

I always check the throttle when workload is high due to my thoughts something like this would happen :)
Eryk4381
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Re: 99% memory usage on laptop while taking backup

Veeam Logoby Dima P. » Wed Jun 03, 2015 3:02 pm

The hardware looks good for me – far above the system requirements. Are you sure that the Veeam Endpoint process is overloading the resources? Could you share the screenshots of the windows resource manages / windows task manager > processes? Thanks.
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Re: 99% memory usage on laptop while taking backup

Veeam Logoby admandri » Tue Nov 15, 2016 1:25 pm

Hi, it is old thread, but i have same issue with HP spectre pro 13g1 i7,8GB RAM,512SSD.
Endpoint Backup version is 1.5.0.306 and target is VBR on local network (over WLAN).

Every time i hit backup, the memory (non-paged pool) will rise to 4-5GB. Right after "Calculating digests" ends and copy process starts!
After backup process finishes, veeam does not release non-paged pool. Then i have to restart the laptop to start working normally.
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Re: 99% memory usage on laptop while taking backup

Veeam Logoby Mike Resseler » Tue Nov 15, 2016 6:42 pm

Andri,
Please submit a support call (free) through the UI of VEB so we can investigate.
Please report the support case ID here and keep us informed on a hopefully easy solution;-)
Cheers
Mike
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Re: 99% memory usage on laptop while taking backup

Veeam Logoby Dima P. » Wed Nov 16, 2016 4:18 pm

very time i hit backup, the memory (non-paged pool) will rise to 4-5GB

Just to clarify, are you using the throttling option in VEB settings? Thanks.
Dima P.
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