Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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ChuckS42
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Agent backup fails with "Error: agentObjectId"

Post by ChuckS42 »

Got an odd one. Starting early Monday, one of my Agent jobs (backing up a Windows HA Cluster running on VMware) started failing. It throws red while "Initializing", then gives the error, "Error: agentObjectId". All three objects throw the error (the cluster name, and each of the two nodes).

I've got similarly configured Agent jobs for other HA clusters, and they're all fine.

The cluster has been failed over and back, both nodes rebooted, nothing.

Veeam Support Case # 05170930 - been punted around a few times with no progress yet.
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Natalia Lupacheva
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Re: Agent backup fails with "Error: agentObjectId"

Post by Natalia Lupacheva »

Hi Chuck,

Checked the cases with a similar issue and it seems this specific issue might be related to your database or environment.
So please keep working with Support to fix this.
Also, were there any changes in your environment before this Monday when the jobs started failing?

Thanks!
marcofabbri
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Re: Agent backup fails with "Error: agentObjectId"

Post by marcofabbri »

Did Windows machine got updates before failing?
ChuckS42
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Re: Agent backup fails with "Error: agentObjectId"

Post by ChuckS42 »

There were no changes we're aware of, including patching - it's not the right time of the month to deploy new patches.
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ChuckS42
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Re: Agent backup fails with "Error: agentObjectId"

Post by ChuckS42 » 2 people like this post

Update: Yah, it was a database problem.
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Natalia Lupacheva
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Re: Agent backup fails with "Error: agentObjectId"

Post by Natalia Lupacheva »

Hi Chuck,

Thank you for the follow-up, appreciate that.

Thanks!
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