I hope someone can help here.
I've updated out Veeam Backup and replication to U4. Since then (with the new U4 licenses downloaded) I'm unable to have Backup & Replication Enterprise & the agent licenses installed at the same time.
If I install the B&R license all our VMware VM's backup fine but the agent servers don't.
If I install the Agent license, Veeam is seeing ALL VM/Agent servers and needing an instance license, thus we need more licenses than required.
We didn't have this issue prior to U4
What am I missing here ?
Thanks
D
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Re: Agent License - After U4 update ? Messed up
Hi David,
You should merge both into a single license file at "veeam.com" and install it. Thanks!
You should merge both into a single license file at "veeam.com" and install it. Thanks!
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Re: Agent License - After U4 update ? Messed up
Ok, I'll try that.
Thanks
Thanks
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Re: Agent License - After U4 update ? Messed up
DGrinev,
I'm having a wee issue merging the licenses. It looks like the Agent has one License Administrator and the B&R Enterprise has a different License Administrator, thus I can't merge.
Do I need to raise a ticket to get them merged ?
Thanks
Edit, ticket now raised by one of our License admins. Case# 03740722
I'm having a wee issue merging the licenses. It looks like the Agent has one License Administrator and the B&R Enterprise has a different License Administrator, thus I can't merge.
Do I need to raise a ticket to get them merged ?
Thanks
Edit, ticket now raised by one of our License admins. Case# 03740722
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Re: Agent License - After U4 update ? Messed up
Yes, the support request is the right way to get it done.
I will track your request through our internal system. Thanks!
I will track your request through our internal system. Thanks!
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