Agent reinstall

[Tutek]

Hi,
I had in VBR job to backup Windows 10 PC but I had to format this PC, now in VBR console I see this computer as Offline. In protection group I see this computer but on menu I don't have option to reinstall agent, only option "Uninstall all components"
So is any way to only reinstall agent and still use backup job crated for this PC (before format) and use backups related to this job?

[Dima P.]

Hello Tutek,

Have you tried to rescan the mentioned machine first? How the machine was added to the protection group (via hostname /ip address or from Active Directory)? Thank you!

[Tutek]

When I do rescan this PC inside protection group - manually added, then I get an error:
17.02.2022 14:14:26 :: Cannot connect to IP...ADDRESS.. Details: The network path was not found. The network path was not found. (ERROR_BAD_NETPATH).
This is workgroup PC addedd manually.

[Dima P.]

Wojciech,

How you've added the machine: via IP address or the host name? Any chances that IP address on the machine changed since last rescan? Thanks!

[Tutek]

ok, my problem is resolved, I had to open TCP 135,139 and 445 ports on destination PC.
Thanks.