by ITP-Stan » Mon Dec 22, 2014 3:42 pm people like this post
Just a heads up to people using Avast Antvirus. Avast would block a file during install of Veeam Endpoint and this would cause the installer to hang. Restoring the file from the vault does not work. I had to disable Avast, repair of Veeam Endpoint did not work either, I had to uninstall and reinstall while avast was disabled.
After my next reboot, the endpoint tray icon would say the service is not available, it was gone and could not be started. I had to add the Veeam folder (under program files) as an exception in Avast, then again disable Avast and reinstall Veeam Endpoint Backup.
Now everything is running fine, with the exception set for the veeam folder.
by Calebpaine » Mon Dec 22, 2014 6:13 pm people like this post
I would just like to update that the Avast issue is not an isolated incident with this user, we had the same problem with AVAST Endpoint Protection blocking both the installation and execution of Veeam Endpoint Backup.
Also of amusing note; the similarity in the product's names.
by jurabike » Sat Sep 10, 2016 8:27 pm people like this post
hello is there any update. I now register and not able to install I stop avast.and put all installation to avast exclude list. but still Installation post message that it wont install and need kill avast
by Dima P. » Mon Sep 12, 2016 12:29 pm people like this post
There is indeed a notification that installed antivirus may affect your VEB installation but that’s just a warning (it should not block VEB setup). Check your account privileges like Vitaliy said and whitelist VEB setup in Avast console just in case.