Backup Configuration

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Backup Configuration

Veeam Logoby Neo_123 » Wed May 31, 2017 2:25 pm

Case ID: 02172939

Hello,

I am on the latest build of Windows 10 Build 1703. Its a clean install.

I tried to configure a backup on Veeam Agent (2.0.0.200) but after reaching to the last point "Summary" and I click "Finish" nothing happens. The Control panel its still empty "Backup settings are not configured" . Now If I check the "Run the job when I click Finish" I can see that the backup has started and the .vbk is being created but again the Control Panel is still empty "Backup settings are not configured".

Any help will be appreciated.

Thanks
Neo_123
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Re: Backup Configuration

Veeam Logoby Neo_123 » Wed May 31, 2017 2:47 pm

Veeam support told me through ticket that this is a Windows 10 issue with Culture settings.

My installation of Windows 10 was clean and default language was English United States. Then I switched it to Greek and most probably this cause Veeam to stop working. Switching back to English does not solve it. Support informed me that I had to reinstall OS. no way.
Neo_123
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Re: Backup Configuration

Veeam Logoby Mike Resseler » Thu Jun 01, 2017 5:10 am

Hi Neo,

First: Welcome to the forums

I understand that you don't want to reinstall the OS. From what I can see, it looks like the windows 10 with culture settings is something that we need to investigate and see if we can solve this. Did your case got escalated?

Thanks
Mike
Mike Resseler
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Re: Backup Configuration

Veeam Logoby Neo_123 » Thu Jun 01, 2017 5:59 am

Hello Mike,

Thanks for answering. No it wasn't escalated they just informed me that I need to reinstall OS.

Do you know by any chance if and when a new release will fix this issue?

Thanks
Neo_123
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Re: Backup Configuration

Veeam Logoby Mike Resseler » Thu Jun 01, 2017 6:03 am 1 person likes this post

Sorry,

No idea about a fix.
Mike Resseler
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Re: Backup Configuration

Veeam Logoby Dima P. » Sat Jun 03, 2017 10:53 pm

We are investigating this issue. I’ll update the thread if we find anything.
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