Backup fails after Endpoint upgrade to 1.5

[davide.depaoli]

Hi all,
I've just upgraded Endpoint to 1.5 and from now backup fail with error:

Code: Select all

Error: Timed out requesting agent port for client sessions. --tr:Failed to initialize agent ( specified agent path: [C:\Program Files\Veeam\Endpoint Backup\x86\VeeamAgent.exe], arguments: [ -g"2500-5000" -i"{b5434953-4692-457d-94d1-ab2f247a6fb3}" -l"flush,C:\ProgramData\Veeam\EndPoint\Backup__Job__NB_BDEPAOLI/Agent.Backup__Job__NB_BDEPAOLI.Source.NB_BDEPAOLI.DBA92D78.log" -f 25 --vddkLogLevel 1 --maxPendingBlocks 10000 -n -x"{aa5aeda1-b44a-4373-b9bc-85a9d59d5fa2}"]) --tr:Failed to initialize agent instance

Version 1.1.2.119 works perfectly.

Installed on my Win7 Pro Notebook

Davide

[Dima P.]

Davide,

Please open a support case thru Control Panel > Support and let me know the case ID. Thanks.

[davide.depaoli]

At the second attempt, with no modifications or reboot, is working. It probably need to warm up the engine

[Dima P.]

Thanks Davide. Anyway I’ll share this error with QA team just to make sure you are good to go.

[davide.depaoli]

Hi Dima,

if is useful for QA team,here [removed] you can download the extract of logfile with errors

[Dima P.]

I downloaded the log file and removed the link from the post. Thank again, I'll follow up once I hear back from QA folks.