Backup Job wont complete. Error -Protocol Cloud not supporte

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Backup Job wont complete. Error -Protocol Cloud not supporte

Veeam Logoby bseidel » Wed Oct 19, 2016 6:03 pm

Previously I had this endpoint backup running on a workstation that was backing up directly to a NAS.
Now I have it backing up to a repository on my B&R Server - Since making this change the backups wont complete.. They are still being saved in the same location just through a different method.

The error I am receiving is
EndpointBackup Job Failed - Error: Failed to create PathCommander, Protocol "Cloud" is not supported.


I cant open a ticket through the endpoint software because no matter what I do it says my email is not registered.

Has anyone ever run into this before?
bseidel
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Re: Backup Job wont complete. Error -Protocol Cloud not supp

Veeam Logoby Vitaliy S. » Wed Oct 19, 2016 9:11 pm

What type of Veeam backup repository are you using as a target for your backup job?
Vitaliy S.
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Re: Backup Job wont complete. Error -Protocol Cloud not supp

Veeam Logoby bseidel » Thu Oct 20, 2016 1:34 pm

I am using a NAS. The nas is added as a backup repository on my B&R Server; So I am using that repository.
It has nothing to do with the cloud.

When I back the job up directly to the storage device, it runs without issue.. When I back it up to the repository ( SAme storage device! Just going through B&R Console) it doesnt work.
bseidel
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Re: Backup Job wont complete. Error -Protocol Cloud not supp

Veeam Logoby Vitaliy S. » Thu Oct 20, 2016 3:57 pm

Bryan, please contact our technical team to obtain a hotfix for this problem.
Vitaliy S.
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