Backup physical fileserver

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Backup physical fileserver

Veeam Logoby stabi-lso » Mon Jun 27, 2016 6:03 am

We're using Endpoint Backup to make a backup of our physical fileserver. The total size of the data is 6 TB.
The backup itself took 16 hours, but the merge is running now for almost 50 hours! Meanwhile we're not able to start a new backup.
Is there something we can do to make the merge more faster?

Thanks in advance!
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Re: Backup physical fileserver

Veeam Logoby Vitaliy S. » Mon Jun 27, 2016 10:38 am

Hi Leon, what's your destination target for this backup job?
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Re: Backup physical fileserver

Veeam Logoby stabi-lso » Mon Jun 27, 2016 10:56 am

Hi, the destination target is the Veeam reporistory.
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Re: Backup physical fileserver

Veeam Logoby Vitaliy S. » Mon Jun 27, 2016 11:04 am

Ok, but what's the hardware. Merge process depends on the IOPs number that your repository can provide. Was the merge process always like that or it just started to happen?
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Re: Backup physical fileserver

Veeam Logoby stabi-lso » Mon Jun 27, 2016 11:11 am

It's a Synology RS2416RP connected via iscsi to our Veeam backup server.
The merge process was always like that.
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Re: Backup physical fileserver

Veeam Logoby Vitaliy S. » Mon Jun 27, 2016 11:21 am

Got it, in this case destination target is the bottleneck. Switching to more powerful NAS or distributing the current load on this box (if you're running regular Veeam backup job at the same time pointed to the same repository) should do the trick. Thanks for pointing out the issue though, we will see if there is anything we can do to optimize the merge process.
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Re: Backup physical fileserver

Veeam Logoby stabi-lso » Mon Jun 27, 2016 12:00 pm

Thanks for your answer.
We'll try to change the schedule of the jobs so they will not run at the same time.
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Re: Backup physical fileserver

Veeam Logoby Dima P. » Mon Jun 27, 2016 10:43 pm

Hi Leon,

16 hours, but the merge is running now for almost 50 hours

How much time job is sitting in 'calculating digests' state?
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Re: Backup physical fileserver

Veeam Logoby stabi-lso » Tue Jun 28, 2016 5:15 am

Almost 3 hours!
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Re: Backup physical fileserver

Veeam Logoby Dima P. » Tue Jun 28, 2016 6:27 pm

Can you please open a support case and paste the case ID to this thread so I could pass it to QA team for investigation. Thanks in advance.
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Re: Backup physical fileserver

Veeam Logoby stabi-lso » Tue Jun 28, 2016 6:52 pm

Case id: #01839870
I've also attached the log of the job to the case.
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Re: Backup physical fileserver

Veeam Logoby Dima P. » Wed Jun 29, 2016 9:59 pm

Thanks for sharing -passed your case to QA folks.
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Re: Backup physical fileserver

Veeam Logoby Charmacas » Tue Jul 05, 2016 8:06 pm

Do you backup the whole system or just volume or file level backup?
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Re: Backup physical fileserver

Veeam Logoby stabi-lso » Wed Jul 06, 2016 7:51 am

Only some volumes.
I've changed (this was a suggestion of Veeam Support) the amount of RAM of our backup server from 8 to 16 GB.
Because I also changed the content of backup job yesterday a full backup was made, so i still have to wait until the max amount of restore points i reached before a new merge will be started.
I'll keep you posted.
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Re: Backup physical fileserver

Veeam Logoby Dima P. » Wed Jul 06, 2016 11:51 pm

Thanks for the heads up Leon. Just to be one the same page, did you try to disable backup throttling?
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