Hi All, and happy Friday!
I just downloaded VAW and was hoping to backup my laptop to a cloud repository (to a subtenant if it makes any difference.) I'm able to configure and initiate the backup, but as soon as it starts transferring data I'm no longer able to use internet services (browsing, VPN, chat programs..). The odd part is that i'm still able to ping/resolve DNS from command prompt, so I'm not sure what could be causing the interference. The backup was running at 2MB/s and i have a 80/80 internet connection so I don't believe the issue is related to Veeam using all of my available bandwidth.
As an aside, I attempted to open a case numerous ways but to no avail:
First I tried opening a case using the Veeam support portal. Unfortunately in order to submit the ticket it's asking for a support ID. I could not find the support ID in the agent license settings, and the KB article seems to only reference VBR and Veeam One.
Second, i tried submitting a case through the agent itself. I was able to register my email, and submitted the case, but after uploading the logs i get a "permission deny" error. I'll try to submit again after a while as perhaps it takes some time to enable my email to submit the case, and will report back later if I'm successful.
In the meantime I wanted to post here to see if anyone else is experiencing similar problems when backing up to a cloud provider.