by wvkreg » Tue Dec 16, 2014 8:05 am people like this post
I am experiencing very slow backup to NAS. It is a Netgear 6 disk (WD RED 3 TB) in XRAID2 (RAID5). The maximum backup speed is about 3 MB/s. I use CIFS copy. Should i try Iscsi or what is best pratice. I used both wired and wireless (Router is Netgear R6200, fast Wifi, good range and reach, using A6200 wifi adapter). But both wired and wireless never go above 5MB/s. So it takes forever.
by Dima P. » Tue Dec 16, 2014 10:25 am people like this post
Hello Wim, As a first step try to uncheck throttling backup activity when system is busy in the CP > Settings. Also, please check, what would be the expected performance with the regular file copy operation thru the windows browser to the said NAS? Thank you.
by wvkreg » Tue Dec 16, 2014 2:01 pm people like this post
Besides this, I am unable to acces my NAS. Seems frozen and unresponsive. Normally when i copy to nas or when it is downloading or unpacking stuff (like movies) i can normally acces it. Now when Veeam is active this is impossible
by Dima P. » Tue Dec 16, 2014 2:49 pm people like this post
Wim, This behavior is a confirmed bug. For now you need to verify that credentials you used (in the username/password field) for the Shared folder destination have read/write permission set on the NAS.
by Dima P. » Tue Dec 16, 2014 8:45 pm people like this post
Wim, The issue is with the Browse button not reflecting the nearby network devices, however if you specify the exact path UNC name, check the box ‘this share requires access credentials’ and specify account with the correct permission set the backup should work.
If you double-checked creds /path and still experience issues with access, please open a separate case, as we might need a fresh portion of logs for troubleshooting. Thank you.
by Dima P. » Wed Dec 17, 2014 2:28 pm people like this post
Hello Wim, We looked at the logs and found out several connectivity problems. Is there any way you can connect to this NAS directly to the PC and run a couple of test backups, so we could compare the results?
Also I’ve seen somewhere that if you got Jumbo Frames enabled on the NAS it could have serious impact on the performance.