Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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ad.vin
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Backup to Onedrive failed to process method {Cloud.DeleteCheckpoint}

Post by ad.vin » Nov 04, 2019 4:21 pm

Hi!
My support case number is 03843549.

My backup to onedrive was working fine for maybe a month but several days it started to fail with error:
Error: XML error: [Error reading Attributes.]. Error code: [7]. Agent failed to process method {Cloud.DeleteCheckpoint}.

I've got more than 500Gigs free space in onedrive. I can successfully browse my backup and restore files with Veeam agent.

Can somebody help?

nielsengelen
Veeam Software
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Full Name: Niels Engelen
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Re: Backup to Onedrive failed to process method {Cloud.DeleteCheckpoint}

Post by nielsengelen » Nov 07, 2019 11:13 am

Best would be to let support assist you here as this can be a very specific issue.
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ad.vin
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Re: Backup to Onedrive failed to process method {Cloud.DeleteCheckpoint}

Post by ad.vin » Nov 08, 2019 4:19 pm

I've already got this reply from support team:
"Unfortunately, due to high Support Team load we were unable to process your request and it has been archived automatically."
So it seems this forum is my last hope )

Dima P.
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Re: Backup to Onedrive failed to process method {Cloud.DeleteCheckpoint}

Post by Dima P. » Nov 12, 2019 3:29 pm

Hello ad.vin,

Sorry for that, I'll ask support team to reopen the case and start the investigation. Stay tuned.

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