Bare Metal Recovery

[patrickwilson82]

The VM boots back into recovery mode after it says that the Bare Metal Recovery was successfully restored. I'm trying to restore it to a VM with similar hardware. Do I need to open a case? If so, how do I do that?

[Dima P.]

Hello Patrick,

You mean native Windows recovery mode? Did you restore the operating system together with system reserved/efi partition?

[patrickwilson82]

Dima,

Maybe I'm not understanding the question. I chose entire computer, when I went to restore. I'm booting the recovery media on a new virtual machine set in EFI mode, that is set to boot off of a flash drive. The recovery media file is loaded on that flash drive. Does that answer the question?

[nielsengelen]

If you are facing issues with a recovery you can contact support via https://www.veeam.com/support.html where you can create a case once logged in.

[patrickwilson82]

Thank you! I have opened case #02391792 for this issue.