Bare metal restore failing

[vbackupuser]

Hello: I am trying to do a bare metal restore from a backup to a new device. I still have the old device where I originally took the backups from. I am able to boot with the veeam recovery media on the new device and then access the external USB drive with the backups but when I try any of the three bare metal recovery options the restore fails with the message "Storage version [13] is not supported for read-only access" I thought that this may refer to a bad backup so I have tried the following:

- Restoring from a different backup point not just the latest incremental
- Took a new full active backup of the host and then tried to restore using that new full backup
- Took a stand alone backup of the host and tried using that

Each time I receive the "Storage version [13] is not supported for read-only access" error.
--Deleted by forum moderator--

Any help would be appreciated..
Veeam Case # 04756614

[PetrM]

Hello and Welcome to our Community Forums,

Thanks for providing the support case ID! Please avoid pasting log snippets as our possibility to troubleshoot technical issues over forum posts is quite limited. Let's wait for the conclusion from our support engineers, I'm pretty sure that they will be able to determine the root cause.

Thanks!

[vbackupuser]

Thank-you Petr, I am assuming that they will be responding here correct?

[Egor Yakovlev]

You will receive Support team communication on email address used to open the case.
On a side note, your Recovery Media could be from a previous agent version, whereas backup chain is created by more fresh one - if that's the case, make sure to update RM and run restore from it.

/Thanks!

[vbackupuser]

Updating the recovery media appears to have solved the issue.
Thank-you!