Brand new Veeam Agent install - use old backups destination

[MarsBaby]

I had Veeam Agent stuck on 'Backup in progress... Canceling...' that I couldn't fix. So I uninstalled it and then installed again from scratch. I also set 'Recreatedatabase' entry to 1 in regedit.exe. That resulted in fresh Veeam Agent installation.

Previously my backup destination directory was X:\VeeamBackups\job1. Now as I created brand new job, I named it 'job1' but Veeam Agent instead of using same old X:\VeeamBackups\job1 directory - it created brand new empty directory X:\VeeamBackups\job1_1

How do I force Veeam Agent to use old job1 directory that already contains 12 months of backup files?

[Dima P.]

Hello MarsBaby,

I had Veeam Agent stuck on 'Backup in progress... Canceling...' that I couldn't fix. So I uninstalled it and then installed again from scratch. I also set 'Recreatedatabase' entry to 1 in regedit.exe. That resulted in fresh Veeam Agent installation.

Usually cancel issue is related to the VSS snapshot deletion issue, to re-installation might not help. I'd recommend to open a support case next time you see this problem.

How do I force Veeam Agent to use old job1 directory that already contains 12 months of backup files?

Try to move all existing backup files to newly created X:\VeeamBackups\job1_1 directory. Backup files should be detected automatically during next job run. Cheers!

[MarsBaby]

@Dima I tried sending support ticket but Veeam Agent wouldn't send anything - it just did 'Collecting logs...' and then 'One or more errors occurred'.

Could I just rename old job1 directory into job1_1 and call it a day?

[Dima P.]

MarsBaby,

it just did 'Collecting logs...' and then 'One or more errors occurred'.

There were some issue from support portal side last week. Should work now.

Could I just rename old job1 directory into job1_1 and call it a day?

That should work as well (basically you need to store old backup files at the backup job location). Cheers!