Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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shepcon
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Bug with Veeam Agent for Windows 3.0.1.1039 - Server Edition

Post by shepcon »

I'm running 3.0.1.1039 - Server Edition of Veeam Agent for Windows on a physical Windows 2016 Server. Agent is licensed as server edition and I believe it's the latest build. I believe that I've located a bug when using local USB 3.1 devices with multiple jobs configured with different local USB 3.1 destinations. These jobs are managed by the Veeam Agent and created on the Veeam agent.

Issue:

Created Job 1 as a local Full backup of the physical server and pointed to external USB drive G connected via local USB 3.1 cable. This USB drive is not rotated and stays connected 100% of the time. Job is scheduled to run nightly.

Created Job 2 as a volume only backup of my data drive of the same physical server and pointed to external SSD USB drive H connected via local USB 3.1 cable. This SSD USB drive is configured as a rotated job as I have 3 indicated SSD USB drives. I have followed Veeam KB article that described how to setup and assign multiple rotated drives. (https://helpcenter.veeam.com/endpoint/1 ... rives.html).

Problem: If I save and schedule Job 1, it correctly runs to USB drive G. If I then save and schedule Job 2, it correctly runs to USB drive H, but it also switches the destination of Job 1 from drive G to drive H. And regardless of the order that I save the 2 jobs, it only "remembers" the last saved job destination for both USB jobs. Jobs pointed back to my Veeam B&R 9.5 u4a server repositories don't display this same issue when saving the job on the Veeam Agent for Windows Server.

Any input is appreciated.

Ken
HannesK
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Re: Bug with Veeam Agent for Windows 3.0.1.1039 - Server Edition

Post by HannesK »

Hello,
did you open a case for that issue and could you post the case number? Because we create bugfixes when issues are reported via support :-)

Best regards,
Hannes
shepcon
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Re: Bug with Veeam Agent for Windows 3.0.1.1039 - Server Edition

Post by shepcon »

I did open a case but after support not knowing how to solve, I simply created new jobs from the Veeam Agent and pointed the backup jobs to the Veeam repository, which is the same external USB drive that I'm using for rotated media. I was able to re-produce the bug/issue for support. They suggested that using multiple USB drives wasn't supported with the agent. I'm happy with the workaround solution, however.

Ken
Dima P.
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Re: Bug with Veeam Agent for Windows 3.0.1.1039 - Server Edition

Post by Dima P. »

Hello Ken,

Thank you for sharing the issue and the workaround. We will review this issue with RnD team but if possible, please, share the case ID as a reference? Thank you!
shepcon
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Re: Bug with Veeam Agent for Windows 3.0.1.1039 - Server Edition

Post by shepcon »

Support case number was 03640222.

Ken
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