Can't Change SMTP Settings

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Can't Change SMTP Settings

Veeam Logoby BCT-Tech » Fri Mar 17, 2017 9:27 pm

Email notification stopped working. Trying to modify the current SMTP settings, but they won't save. When I click Test Message, I get this error: "Access denied. Backup settings are managed by your backup administrator."

Any ideas?

Support Case # 02103003
BCT-Tech
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Re: Can't Change SMTP Settings

Veeam Logoby Dima P. » Fri Mar 17, 2017 9:36 pm

Hi,

Is that VAW 2.0 BETA? Did you test configuration API (or maybe VAC)?
Dima P.
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Re: Can't Change SMTP Settings

Veeam Logoby BCT-Tech » Fri Mar 17, 2017 9:44 pm

Yes, VAW 2.0 Beta. Not sure how to test.
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Re: Can't Change SMTP Settings

Veeam Logoby Dima P. » Fri Mar 17, 2017 9:51 pm

Got it, thanks! Try admin account – this might be a permission issue.
Dima P.
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Re: Can't Change SMTP Settings

Veeam Logoby BCT-Tech » Fri Mar 17, 2017 10:03 pm

Dima P. wrote:Got it, thanks! Try admin account – this might be a permission issue.

That seems to have worked. I was logged in as Domain Admin. Didn't have to run-as-administrator on Veeam Endpoint.
Thanks
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Re: Can't Change SMTP Settings

Veeam Logoby Dima P. » Mon Mar 20, 2017 10:03 pm

Great! We added request for elevated account to all VAW 2.0 components to ensure that regular end-users won’t be able to change the settings.
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Re: Can't Change SMTP Settings

Veeam Logoby jimscott » Wed Oct 04, 2017 11:25 am

Hi,
Is it possible to make the user on the client PC a member of a non-admin group that allows them access to the configuration profile in Veeam Agent for Windows?

Jim
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Re: Can't Change SMTP Settings

Veeam Logoby Dima P. » Wed Oct 04, 2017 4:52 pm

Hi Jim,

No. Admin account is required to perform changes in agent settings.
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Re: Can't Change SMTP Settings

Veeam Logoby jimscott » Wed Oct 04, 2017 8:19 pm

Thanks for the reply, how about allowing non-admin users access to the restore options?
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Re: Can't Change SMTP Settings

Veeam Logoby Dima P. » Fri Oct 06, 2017 5:01 pm

Jim,

Add your vote to existing feature request. Thanks!
Dima P.
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