Can't download Veeam Endpoint Backup Free from veeam.com

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Can't download Veeam Endpoint Backup Free from veeam.com

Veeam Logoby azarij » Sun Sep 27, 2015 7:18 pm

Hi there,

I go to veeam.com, login into my veeam account, go to Downloads, click Veeam Endpoint Backup FREE link (https://www.veeam.com/ru/endpoint-backu ... nload.html) and end up on the main page veeam.com... as in download doesn't start.
Tried from Chrome, IE, Chrome for Android - same.
Tried on different PC - same.
Tried different network as in different ISP provider - same.
Tried downloading different software (not EBF) - same.
Tried using russian site version - same.
Tried googling the issue - it seems i'm the only one with this issue.

Does anyone know how or where I can actually download Veeam software?
azarij
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Re: Can't download Veeam Endpoint Backup Free from veeam.com

Veeam Logoby Gostev » Sun Sep 27, 2015 11:20 pm

Just tried downloading from my home PC using the above link and works well... also, stats indicate a few hundred downloads over the weekend, so there is definitely some specifics on your end (Google does not lie) ;)

I would start from registering a new user on veeam.com using another email address (note that public email addresses work for free product downloads).
Gostev
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Can't download Veeam Endpoint Backup Free from veeam.com

Veeam Logoby azarij » Mon Sep 28, 2015 7:54 am 2 people like this post

Hi Anton,

Thanks for getting back to me on this.

<here i wrote a rather long and vitriolic message, but then, after realizing that there are several ways to register an account (free and paid products), I deleted it>
Created a new account with public email and downloaded the file ok. Thank you for the advice.
Now, I find myself in a situation when I have at least two accounts on your website. I would like to get rid of the one(s) that don't work.
Is this possible (I couldn't find an option to delete an account)?

Thank you.
azarij
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Re: Can't download Veeam Endpoint Backup Free from veeam.com

Veeam Logoby Vitaliy S. » Mon Sep 28, 2015 10:59 am

azarij, you need to contact our support team with this query, they will forward this request to our web team. Thanks!
Vitaliy S.
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