Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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graveender
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Joined: Nov 07, 2013 7:34 pm
Full Name: George Merriman
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Can't register my email address

Post by graveender »

Hi folks,
I've been trying to submit a support ticket for Endpoint Backup this afternoon. The support ticket wizard in the Endpoint control panel keeps asking me to register my email address. I know I've done this before. I click on Register and it tells me to expect a confirmation email. It never comes. I try again and this time the email comes. I click on the link and I get a reply saying my email is now registered, but when I go back to the support wizard it is still asking for registration when I click Update Status. Any ideas?
Dima P.
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Full Name: Dmitry Popov
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Re: Can't register my email address

Post by Dima P. »

Hi George,

Can you PM me the email address used during registration? Thanks.
wasifm
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Joined: May 30, 2016 7:31 pm
Full Name: Wasif Mahmood
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Re: Can't register my email address

Post by wasifm »

I am having the same issue. Need to create a case but i am stuck in the verification loop
Dima P.
Product Manager
Posts: 14396
Liked: 1568 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Can't register my email address

Post by Dima P. »

Hi Wasif,

Please send me email address used during registration via Forum's Private Message. Thanks.
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