Can't register my email address

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Can't register my email address

Veeam Logoby graveender » Wed May 18, 2016 9:04 pm

Hi folks,
I've been trying to submit a support ticket for Endpoint Backup this afternoon. The support ticket wizard in the Endpoint control panel keeps asking me to register my email address. I know I've done this before. I click on Register and it tells me to expect a confirmation email. It never comes. I try again and this time the email comes. I click on the link and I get a reply saying my email is now registered, but when I go back to the support wizard it is still asking for registration when I click Update Status. Any ideas?
graveender
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Full Name: George Merriman

Re: Can't register my email address

Veeam Logoby Dima P. » Wed May 18, 2016 9:08 pm

Hi George,

Can you PM me the email address used during registration? Thanks.
Dima P.
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Full Name: Dmitry Popov

Re: Can't register my email address

Veeam Logoby wasifm » Mon May 30, 2016 7:35 pm

I am having the same issue. Need to create a case but i am stuck in the verification loop
wasifm
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Full Name: Wasif Mahmood

Re: Can't register my email address

Veeam Logoby Dima P. » Tue May 31, 2016 5:52 pm

Hi Wasif,

Please send me email address used during registration via Forum's Private Message. Thanks.
Dima P.
Veeam Software
 
Posts: 6261
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Joined: Mon Feb 04, 2013 2:07 pm
Location: SPb
Full Name: Dmitry Popov


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