-
- Lurker
- Posts: 2
- Liked: never
- Joined: Mar 03, 2017 10:23 pm
- Full Name: Aaron Kulbe
Cannot even download installer.
I entered my email address, and expect the installer file to start downloading, but nothing happens. So I click on the link to download, and it simply spawns a duplicate of this same page.
https://www.dropbox.com/s/vuno1vt1srzfq ... 2.png?dl=0
Also, does this backup agent actually install a *database* on the Windows machine it gets put on??
Thanks,
Aaron Kulbe
https://www.dropbox.com/s/vuno1vt1srzfq ... 2.png?dl=0
Also, does this backup agent actually install a *database* on the Windows machine it gets put on??
Thanks,
Aaron Kulbe
-
- Chief Product Officer
- Posts: 31814
- Liked: 7302 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Cannot even download installer.
Hi, Aaron
I just tried the same process and downloads starts fine for me, so not sure what's wrong - you may want to try a different browser or a different computer.
Yes, the agent installs a small local SQL database to hold configuration and statistics in - not much difference from your browser, except the latter runs one in-process, otherwise the one your browser uses is just as powerful as the one we're using it is called SQLite.
Thanks!
I just tried the same process and downloads starts fine for me, so not sure what's wrong - you may want to try a different browser or a different computer.
Yes, the agent installs a small local SQL database to hold configuration and statistics in - not much difference from your browser, except the latter runs one in-process, otherwise the one your browser uses is just as powerful as the one we're using it is called SQLite.
Thanks!
-
- Product Manager
- Posts: 5797
- Liked: 1215 times
- Joined: Jul 15, 2013 11:09 am
- Full Name: Niels Engelen
- Contact:
Re: Cannot even download installer.
Are you using any blockers like uBlock maybe? This might prevent the download from happening.
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
GitHub: https://github.com/nielsengelen
-
- Lurker
- Posts: 2
- Liked: never
- Joined: Mar 03, 2017 10:23 pm
- Full Name: Aaron Kulbe
Re: Cannot even download installer.
I did have uBlock enabled. However, shutting it off did not help. The results were the same.
-
- Product Manager
- Posts: 14726
- Liked: 1706 times
- Joined: Feb 04, 2013 2:07 pm
- Full Name: Dmitry Popov
- Location: Prague
- Contact:
Re: Cannot even download installer.
Hi Aaron,
Try to clear the browsing cache and re login to the Veeam web page. Another browser or anonymous mode should also help.
Try to clear the browsing cache and re login to the Veeam web page. Another browser or anonymous mode should also help.
-
- Service Provider
- Posts: 239
- Liked: 18 times
- Joined: Mar 23, 2016 5:57 pm
- Full Name: Diogo Campregher
- Contact:
Re: Cannot even download installer.
I have the same issue. Did you do the download ?
-
- Product Manager
- Posts: 8191
- Liked: 1322 times
- Joined: Feb 08, 2013 3:08 pm
- Full Name: Mike Resseler
- Location: Belgium
- Contact:
Re: Cannot even download installer.
Diogo,
Did you clear the browser cache and logged in again to the Veeam web page (or use the anonymous mode) as suggested above?
Did you clear the browser cache and logged in again to the Veeam web page (or use the anonymous mode) as suggested above?
-
- Service Provider
- Posts: 239
- Liked: 18 times
- Joined: Mar 23, 2016 5:57 pm
- Full Name: Diogo Campregher
- Contact:
Re: Cannot even download installer.
MIke,
Using the Internet explorer the download starts with no problems.
Thanks
Using the Internet explorer the download starts with no problems.
Thanks
-
- Product Manager
- Posts: 8191
- Liked: 1322 times
- Joined: Feb 08, 2013 3:08 pm
- Full Name: Mike Resseler
- Location: Belgium
- Contact:
Re: Cannot even download installer.
Hi Diogo,
So with what browser did it not work? Edge? Please let us know so our people can do some tests
Thanks
So with what browser did it not work? Edge? Please let us know so our people can do some tests
Thanks
-
- Novice
- Posts: 7
- Liked: never
- Joined: Apr 15, 2015 3:27 pm
- Full Name: Troy Hiatt
- Contact:
[MERGED] Beta version without success
I have tried many times to download the Beta version without success. Is it so broke that it has been pulled back?
-
- Product Manager
- Posts: 14726
- Liked: 1706 times
- Joined: Feb 04, 2013 2:07 pm
- Full Name: Dmitry Popov
- Location: Prague
- Contact:
Re: Cannot even download installer.
Hi Troy,
Download works fine. Kindly, try to clean your browsing history (cached files, cookies etc) and try again. Another browser or anonymous mode also might help.
Download works fine. Kindly, try to clean your browsing history (cached files, cookies etc) and try again. Another browser or anonymous mode also might help.
Who is online
Users browsing this forum: No registered users and 29 guests