Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
Post Reply
akulbe
Lurker
Posts: 2
Liked: never
Joined: Mar 03, 2017 10:23 pm
Full Name: Aaron Kulbe

Cannot even download installer.

Post by akulbe »

I entered my email address, and expect the installer file to start downloading, but nothing happens. So I click on the link to download, and it simply spawns a duplicate of this same page.

https://www.dropbox.com/s/vuno1vt1srzfq ... 2.png?dl=0

Also, does this backup agent actually install a *database* on the Windows machine it gets put on??

Thanks,

Aaron Kulbe
Gostev
Chief Product Officer
Posts: 31814
Liked: 7302 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Cannot even download installer.

Post by Gostev »

Hi, Aaron

I just tried the same process and downloads starts fine for me, so not sure what's wrong - you may want to try a different browser or a different computer.

Yes, the agent installs a small local SQL database to hold configuration and statistics in - not much difference from your browser, except the latter runs one in-process, otherwise the one your browser uses is just as powerful as the one we're using ;) it is called SQLite.

Thanks!
nielsengelen
Product Manager
Posts: 5797
Liked: 1215 times
Joined: Jul 15, 2013 11:09 am
Full Name: Niels Engelen
Contact:

Re: Cannot even download installer.

Post by nielsengelen »

Are you using any blockers like uBlock maybe? This might prevent the download from happening.
Personal blog: https://foonet.be
GitHub: https://github.com/nielsengelen
akulbe
Lurker
Posts: 2
Liked: never
Joined: Mar 03, 2017 10:23 pm
Full Name: Aaron Kulbe

Re: Cannot even download installer.

Post by akulbe »

I did have uBlock enabled. However, shutting it off did not help. The results were the same.
Dima P.
Product Manager
Posts: 14726
Liked: 1706 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Cannot even download installer.

Post by Dima P. »

Hi Aaron,

Try to clear the browsing cache and re login to the Veeam web page. Another browser or anonymous mode should also help.
dcampregher
Service Provider
Posts: 239
Liked: 18 times
Joined: Mar 23, 2016 5:57 pm
Full Name: Diogo Campregher
Contact:

Re: Cannot even download installer.

Post by dcampregher »

I have the same issue. Did you do the download ?
Mike Resseler
Product Manager
Posts: 8191
Liked: 1322 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Cannot even download installer.

Post by Mike Resseler »

Diogo,

Did you clear the browser cache and logged in again to the Veeam web page (or use the anonymous mode) as suggested above?
dcampregher
Service Provider
Posts: 239
Liked: 18 times
Joined: Mar 23, 2016 5:57 pm
Full Name: Diogo Campregher
Contact:

Re: Cannot even download installer.

Post by dcampregher »

MIke,

Using the Internet explorer the download starts with no problems.

Thanks
Mike Resseler
Product Manager
Posts: 8191
Liked: 1322 times
Joined: Feb 08, 2013 3:08 pm
Full Name: Mike Resseler
Location: Belgium
Contact:

Re: Cannot even download installer.

Post by Mike Resseler »

Hi Diogo,

So with what browser did it not work? Edge? Please let us know so our people can do some tests

Thanks
troyhiatt
Novice
Posts: 7
Liked: never
Joined: Apr 15, 2015 3:27 pm
Full Name: Troy Hiatt
Contact:

[MERGED] Beta version without success

Post by troyhiatt »

I have tried many times to download the Beta version without success. Is it so broke that it has been pulled back?
Dima P.
Product Manager
Posts: 14726
Liked: 1706 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Cannot even download installer.

Post by Dima P. »

Hi Troy,

Download works fine. Kindly, try to clean your browsing history (cached files, cookies etc) and try again. Another browser or anonymous mode also might help.
Post Reply

Who is online

Users browsing this forum: No registered users and 29 guests