Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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pvk
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Case Id 03579323 Synthetic full backup checkbox

Post by pvk » May 22, 2019 7:54 pm

Hi,
I am making backups to a B&R repository. In order to get regular synthetic full backups, I checked the box under Advanced, Create synthetic full backups periodically.
However, the wizard does not save my checkmark, and consequently, it does not make the full backups. Every time I enter the same dialog, the checkbox is gone.

Is there some trick to get this right?

Thanks

Pieter

HannesK
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Re: Case Id 03579323 Synthetic full backup checkbox

Post by HannesK » May 23, 2019 6:49 am

Hello Pieter,
please understand that the forum does not replace support. There is no "trick". It must work. To find the reason why it does not work for you, please continue working with support.

It tested it on my laptop. It works as expected.

Best regards,
Hannes

pvk
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Re: Case Id 03579323 Synthetic full backup checkbox

Post by pvk » May 23, 2019 7:58 pm

Hannes, good to know, thanks.

pvk
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Re: Case Id 03579323 Synthetic full backup checkbox

Post by pvk » May 25, 2019 7:07 pm

Mm, I am not getting support for the free edition, because support is too busy.
Hannes, did you check this on the free edition? Perhaps this is a limitation of the free version? It does not state so in the version comparison page, but still.

HannesK
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Re: Case Id 03579323 Synthetic full backup checkbox

Post by HannesK » May 27, 2019 7:44 am

Hello,
well, it's in the edition comparison list as "not supported". Thanks for mentioning free edition.

Image

Best regards,
Hannes

pvk
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Re: Case Id 03579323 Synthetic full backup checkbox

Post by pvk » May 27, 2019 7:58 pm

Ok, thanks. Confusing, because the checkbox is there, it can be checked. It is just not persisted. It would be better if it is disabled.

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HannesK
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Re: Case Id 03579323 Synthetic full backup checkbox

Post by HannesK » May 29, 2019 6:12 am

confirmed as an issue that will be fixed. thanks for bringing it up!

Dima P.
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Re: Case Id 03579323 Synthetic full backup checkbox

Post by Dima P. » May 29, 2019 4:40 pm

Confusing, because the checkbox is there, it can be checked. It is just not persisted. It would be better if it is disabled
Indeed it looks like a UI glitch. If the synthetic full backup option is enabled it wont work without license being installed. Thank you for reporting this issue. Cheers!

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