Copying Recovery Environment files taking hours

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Copying Recovery Environment files taking hours

Veeam Logoby Cragdoo » Mon Sep 14, 2015 7:33 am

Has anyone else encountered this issue , where above task seems to take hours (well over 4 hours in this case?)

https://dl.dropboxusercontent.com/u/1161636/2015-09-13%2021.14.44.jpg
Cragdoo
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Re: Copying Recovery Environment files taking hours

Veeam Logoby Vitaliy S. » Mon Sep 14, 2015 11:20 am

Hi Craig,

Never seen that, what is the Windows box you're creating this recovery media for? If you retry the operation, does it also take so long?

Thanks!
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Re: Copying Recovery Environment files taking hours

Veeam Logoby Dima P. » Mon Sep 14, 2015 1:00 pm

Hi Craig,
In addition to Vitaliy’s questions I wonder what is the target for Recovery Media?
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Re: Copying Recovery Environment files taking hours

Veeam Logoby Cragdoo » Mon Sep 14, 2015 3:02 pm

Win 10 pro. Same if I cancel and restart. Saving to network folder.
Ive just reset the pc so I'll see if it does it again after reseting.

If it does, I will submit a ticket
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Re: Copying Recovery Environment files taking hours

Veeam Logoby Dima P. » Mon Sep 14, 2015 4:01 pm

Can you check if such performance remains if you save the .iso locally (want to avoid the connectivity issues on the first place)?
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Re: Copying Recovery Environment files taking hours

Veeam Logoby Cragdoo » Tue Sep 15, 2015 10:29 am

It appears to be a network issue as if I save locally it completes with no issues , but other PCs on the same network managed to backup to the network folder ok ???
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Re: Copying Recovery Environment files taking hours

Veeam Logoby Dima P. » Tue Sep 15, 2015 10:32 am

Might be firewall or access permissions – check if the affected machine can access the needed location (i.e. read/write files in the location). You may need to type in the correct access account in the Recovery Media Wizard
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