Don't work after update Windows 10

[Jaap]

On 2 computers VeeamEndpointBackup FREE 1.5 will no longer work after a update for Windows 10 with package KB 3194496.
I have checked the suggestions given by not working. Everything looks OK: In the services is the program marked as "automatic started"
After deleting the program (with Revo Uninstaller) it is impossible to reinstall the program again.
Is there also a update for the program Veeam Endpoint Backup FREE 1.5 needed?

[Dima P.]

Hi,

Sorry to hear that. You installed latest Windows update and VEB just stopped working, right? Did you get any error or warning in the backup job? What error code you get during installation?

Is there also a update for the program Veeam Endpoint Backup FREE 1.5 needed?

No, update is not required.

[Jaap]

Thanks, During the Microsoft WINDOWS 10 update was no message displayed.
Updating with package KB 3194496 was without problems.
I have performed the checks and settings according your site article KB ID 1959 Dated 2016-09-02 without any result

[Jaap]

After reinstallation, the program hanged in "Start Services" and stopt after about 15 minutes.

[Dima P.]

Hi Jaap,

Can I ask our support team to reach you via email address specified in the forum's profile? Thanks.

[Jaap]

Yes, very good!

[Dima P.]

Thanks. Passed your email address to support team.

[folerx]

maybe this:
https://www.2brightsparks.com/bb/viewtopic.php?t=12387

[Dima P.]

Good read - thanks for the article Daniel. I doubt that this problem is related to the task scheduler service (or to windows update). Described issues makes this problem global, while we received only one support case regarding this windows update.

[finaosta]

After reinstallation, the program hanged in "Start Services" and stopt after about 15 minutes.

Exactly the same problem, here.

[chris.childerhose]

Check the local SQL settings. I had this and had to modify the registry entries for Veeam to fix the service.

[Dima P.]

Guys,

If you having the same issue, please report to our support team and paste the case ID to this thread.