Don't work after update Windows 10

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Don't work after update Windows 10

Veeam Logoby Jaap » Mon Oct 03, 2016 2:01 pm

On 2 computers VeeamEndpointBackup FREE 1.5 will no longer work after a update for Windows 10 with package KB 3194496.
I have checked the suggestions given by not working. Everything looks OK: In the services is the program marked as "automatic started"
After deleting the program (with Revo Uninstaller) it is impossible to reinstall the program again.
Is there also a update for the program Veeam Endpoint Backup FREE 1.5 needed?
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Re: Don't work after update Windows 10

Veeam Logoby Dima P. » Mon Oct 03, 2016 3:28 pm

Hi,

Sorry to hear that. You installed latest Windows update and VEB just stopped working, right? Did you get any error or warning in the backup job? What error code you get during installation?

Is there also a update for the program Veeam Endpoint Backup FREE 1.5 needed?

No, update is not required.
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Re: Don't work after update Windows 10

Veeam Logoby Jaap » Tue Oct 04, 2016 1:13 pm

Thanks, During the Microsoft WINDOWS 10 update was no message displayed.
Updating with package KB 3194496 was without problems.
I have performed the checks and settings according your site article KB ID 1959 Dated 2016-09-02 without any result
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Re: Don't work after update Windows 10

Veeam Logoby Jaap » Wed Oct 05, 2016 10:40 am

After reinstallation, the program hanged in "Start Services" and stopt after about 15 minutes.
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Re: Don't work after update Windows 10

Veeam Logoby Dima P. » Wed Oct 05, 2016 1:34 pm

Hi Jaap,

Can I ask our support team to reach you via email address specified in the forum's profile? Thanks.
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Re: Don't work after update Windows 10

Veeam Logoby Jaap » Wed Oct 05, 2016 1:48 pm

Yes, very good!
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Re: Don't work after update Windows 10

Veeam Logoby Dima P. » Wed Oct 05, 2016 2:54 pm

Thanks. Passed your email address to support team.
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Re: Don't work after update Windows 10

Veeam Logoby folerx » Thu Oct 06, 2016 9:14 pm

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Re: Don't work after update Windows 10

Veeam Logoby Dima P. » Fri Oct 07, 2016 9:17 am

Good read - thanks for the article Daniel. I doubt that this problem is related to the task scheduler service (or to windows update). Described issues makes this problem global, while we received only one support case regarding this windows update.
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Re: Don't work after update Windows 10

Veeam Logoby finaosta » Tue Oct 11, 2016 6:53 am

Jaap wrote:After reinstallation, the program hanged in "Start Services" and stopt after about 15 minutes.


Exactly the same problem, here.
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Re: Don't work after update Windows 10

Veeam Logoby chris.childerhose » Tue Oct 11, 2016 11:26 am

Check the local SQL settings. I had this and had to modify the registry entries for Veeam to fix the service.
Chris Childerhose, VCAP-DCA, VMCE9, VCP, MCITP
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Re: Don't work after update Windows 10

Veeam Logoby Dima P. » Tue Oct 11, 2016 2:02 pm

Guys,

If you having the same issue, please report to our support team and paste the case ID to this thread.
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