End restore from Repository

[Jeff L]

We still have a couple of physical (yuck!) servers that I need to backup. Been using VEB to back them up to our repository. Done some test restores and everything is working lovely.

However, I now want them available in our our DR site - No problem, backup copy job sends the endpoint backups over to the DR site repository.

Test restore from the DR site has found a flaw though. VEB only wants to restore from the ON site repository, not the DR repository.
I tried telling VEB that the repo was just a SMB network share - that didn't work either.

Any ideas?

[Dima P.]

Hi Jeff,

In order to restore from VEB backup that was transferred offsite by backup copy job you need to:

- Use a VBR repository as a source (Shared folder destination won’t work)
- Use VBR’s admin credentials while connecting to the offsite repository and selecting the backup copy file

[Jeff L]

Yup - Doesn't work.

If you put the repository name as the source, it doesn't connect.

[Dima P.]

Do you have a stable connection to DR site? Check the firewall, some ports should be opened in order to establish a connection - Backup repository part

[Jeff L]

There's no issue with connectivity.

End point will happily restore over the link to the onsite backup server - It's obviously, a very slow process but works.
If I choose to restore anything from VBR to the DR site, it uses the DR repository (as we backup copy all veeam jobs to the DR site).

VEB doesn't want to use the DR repository, only the onsite one.

[Dima P.]

Jeff,

Can you pick the DR repository while performing a recovery? If not, you might need to enable access for Endpoints to the said repository. Try 'allow all' and see if that works.

[Jeff L]

Can't select the DR repository and access is already enabled.

[Dima P.]

Thanks. I guess it’s time to ask for a help from our support guys, so please open a case and let them check your VEB debug logs. Please do not forget to include the case ID to this thread.

[Jeff L]

Already with support - Case ID 01862866

[Jeff L]

Just to follow up, this was down to user error!

I'm about to educate the team on "how to name backup jobs to make things easier in DR"

[Dima P.]

Hi Jeff,

I am glad that it is working and thank you for sharing the update!