Error: 7/14/2016 4:22:19 PM :: Error: startIndex cannot be l

[zach]

This started happening out of nowhere. Any ideas how to troubleshoot aside from setting up a new backup set?

7/14/2016 4:22:19 PM :: Error: startIndex cannot be larger than length of string. Parameter name: startIndex

[Dima P.]

Hi Zach,

You must include support case ID when posting about any technical issue, as requested when you click New Topic. For Veeam Endpoint Backup support case can be easily opened via Control Panel > Support. Once done - please include the case id to this thread. Thank you.

[zach]

support case number is 01853719