error: No such host is known

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

error: No such host is known

Veeam Logoby gustavouehara » Wed Aug 08, 2018 3:59 pm

We are configuring backup for 2 VM with "Veeam Agent for windows" after first try the job finished with error "No such host is known" in both servers.
other similar error cases in forum point to ports and dns resolution , there isn´t a FW and resolution is throught Host file.
my case for support is 03138515.

thanks
gustavouehara
Novice
 
Posts: 8
Liked: 1 time
Joined: Tue Dec 06, 2016 7:34 pm
Full Name: gustavo uehara

Re: error: No such host is known

Veeam Logoby Dima P. » Wed Aug 08, 2018 4:10 pm

Hello gustavouehara,

Are you talking about agent managed by backup and replication server? How this hosts were added to Veeam B&R console (what protection group type was used)? Thanks.
Dima P.
Veeam Software
 
Posts: 8233
Liked: 590 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: Prague
Full Name: Dmitry Popov

Re: error: No such host is known

Veeam Logoby gustavouehara » Wed Aug 08, 2018 4:14 pm

Hello Dima P

Yes the VAW is managed by Veeam and replication server,
Both VM are added to a Protection Group as Individual Computers

thanks
gustavouehara
Novice
 
Posts: 8
Liked: 1 time
Joined: Tue Dec 06, 2016 7:34 pm
Full Name: gustavo uehara

Re: error: No such host is known

Veeam Logoby Dima P. » Wed Aug 08, 2018 4:16 pm

Did you use IP address or host name while adding these VMs to protection group? Thanks.
Dima P.
Veeam Software
 
Posts: 8233
Liked: 590 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: Prague
Full Name: Dmitry Popov

Re: error: No such host is known

Veeam Logoby gustavouehara » Wed Aug 08, 2018 7:25 pm 1 person likes this post

Finally the incident was resolved by Veeam Support.
problem:was related to dns resolution
resolution: edit FQDN name at host file on source and Veeam server.
gustavouehara
Novice
 
Posts: 8
Liked: 1 time
Joined: Tue Dec 06, 2016 7:34 pm
Full Name: gustavo uehara

Re: error: No such host is known

Veeam Logoby Dima P. » Thu Aug 09, 2018 10:39 am

Glad to hear that the issue was resolved and thank you for sharing the solution with the community. Cheers!
Dima P.
Veeam Software
 
Posts: 8233
Liked: 590 times
Joined: Mon Feb 04, 2013 2:07 pm
Location: Prague
Full Name: Dmitry Popov


Return to Veeam Agent for Windows



Who is online

Users browsing this forum: Google [Bot] and 20 guests