Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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gustavouehara
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error: No such host is known

Post by gustavouehara » Aug 08, 2018 3:59 pm

We are configuring backup for 2 VM with "Veeam Agent for windows" after first try the job finished with error "No such host is known" in both servers.
other similar error cases in forum point to ports and dns resolution , there isn´t a FW and resolution is throught Host file.
my case for support is 03138515.

thanks

Dima P.
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Re: error: No such host is known

Post by Dima P. » Aug 08, 2018 4:10 pm

Hello gustavouehara,

Are you talking about agent managed by backup and replication server? How this hosts were added to Veeam B&R console (what protection group type was used)? Thanks.

gustavouehara
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Re: error: No such host is known

Post by gustavouehara » Aug 08, 2018 4:14 pm

Hello Dima P

Yes the VAW is managed by Veeam and replication server,
Both VM are added to a Protection Group as Individual Computers

thanks

Dima P.
Veeam Software
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Re: error: No such host is known

Post by Dima P. » Aug 08, 2018 4:16 pm

Did you use IP address or host name while adding these VMs to protection group? Thanks.

gustavouehara
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Re: error: No such host is known

Post by gustavouehara » Aug 08, 2018 7:25 pm 1 person likes this post

Finally the incident was resolved by Veeam Support.
problem:was related to dns resolution
resolution: edit FQDN name at host file on source and Veeam server.

Dima P.
Veeam Software
Posts: 8596
Liked: 634 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
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Re: error: No such host is known

Post by Dima P. » Aug 09, 2018 10:39 am

Glad to hear that the issue was resolved and thank you for sharing the solution with the community. Cheers!

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